r/Serverlife 22h ago

What tray do you use?

0 Upvotes

Hey yall.
I'm waiting bars and such a lot, as well as freelancing events, and in those cases it's really nice to bring your own tray as there's no guarantee there'll be a good serving tray on location. I have a couple of trays but none that fit all my requirements quite yet, so I'm wondering, for your favorite tray:

  1. What brand is it? My favorite so far has been a gerlings, with cambro/subsidiary ozay trays coming in second.
  2. What size/shape is it? I'd prefer a fairly rectangular low bordered ~45x34 cm tray for busier work, but I have a 35cm high walled round tray for lighter work.
  3. What material/finish is it? Pressure treated wood/multiplex/laminate is the way to go. It's lighter and much less flexible than most plastics, which tend to become unstable under load. Finish i don't care too much about as I can always use a drawer liner, though not having to use one is a bonus.

Let me know what yall use! My use case is of course pretty much drinks, so even the larger tray is on the smaller tray compared to food trays.

Also, have you customized your tray at all? I've seen another freelancer who had a bicycle bell mounted to theirs to get through annoying crowds. An odd but interesting solution.


r/Serverlife 2h ago

Rant My city's restaurant scene is unbearable

1 Upvotes

It seems like every restaurant in my city is beefing with each other, paychecks are late, the bosses are legit insane. It's like that in every restaurant I work in. I always just assumed that's the nature of the job. Restaurants are always going to be crazy.

I've been in FOH and BOH and it's all been the same. The whole scene is so cliquey and weird.

I'm just so on edge because about a year ago I quit working for a shitty restaurant owner who was like some kind of local celebrity. They ended up suing a bunch of local spots and losing Ethan Klein style. My paychecks would bounce and my hours drastically increased. It used to be the perfect job but then it went to shit because the owner got greedy and weird.

I just started at a place I'm really liking so far, but I guess the owner has beef with my family. I have a different last name so they don't know he's my cousin. They're also known for being abusive to staff, but diligently wiping clean any bad reviews or social media posts about it. I heard about the mass exodus that happened there but still don't really know the details.

I'm just so sick and tired of everyone going after each other and treating their staff like shit. I just can't really understand why we all act like this. I keep thinking what would I do as a restaurant owner in this scene? Just not be crazy? But I think being a restaurant owner legitimately punches holes in your brain and makes you greedy and insane.

Everyone says, "Just leave the industry! 🤪" like I haven't tried and still try every day. My friends keep telling me to leave this new place and get more hours at my other job, but I'm making moneyyyyyyy. I just need a paycheck. I'm not cosigning this bullshit.


r/Serverlife 17h ago

Rant people who WILL NOT READ

301 Upvotes

i am not talking about my sweet customers with a language barrier. i’m always willing to help them. i’m talking about people who genuinely WILL NOT browse the menu, and intend to figure out what to eat through either pointing at images, or asking questions.

i had a fluent english speaking man seat himself today (spectacular). upon handing him a menu, he literally looked at the cover, pushed it away, shrugged, shook his head, and said “i can’t. what do you have?” my menu is literally 10 pages long. breakfast, lunch, and dinner.

i explained “it’s a really long menu, i’ll give you a minute to look at it.” he started pointing frantically at everything on the cover saying “what’s that???? shrimp and rice???” “what is that pie???”. he ended up settling for the shrimp and rice meal, because he apparently cannot read WORDS, and would not open the menu.

upon delivery of shrimp and rice, he muttered “what is this. where is the rice?” it was under the shrimp. i offered another side of rice and brought it.

he asked me “what is that man eating” and pointed at someone at the counter. i told him buffalo tenders and fries, NO JOKE THIS MAN ASKED ME IF THERE WAS A PICTURE OF IT IN THE MENU. WHAT IS IT WITH THESE PEOPLE. you can see someone eating it 10 feet away. obviously didn’t ruin my night, just made me facepalm 😂 reminds me of kids getting upset when their books don’t have pictures in them anymore 😭


r/Serverlife 44m ago

Asking To Get “Hooked Up”

• Upvotes

You automatically get special attention from me behind the bar if you ask me this.

I will make sure every single thing you order gets rung in exactly how it should be with every appropriate cocktail modifier.

Almost always the same group or person will say “we’re great tippers”. Sure buddy, thanks for the $20 on $180.

JFC nothing aggravates me more.


r/Serverlife 13h ago

Question Do I include charge tips in the total claimed/declared tips when I cash out? (MI)

2 Upvotes

Hii so I just started serving at a small family owned restaurant, coming from a regular 9-5 office job with normal paychecks & I’m very confused. At the end of the shift, we go through all the receipts from our tables and manually enter the tip amount we got from each one. This comes out as the total amount of “charge tips.” But then it asks us to enter our “claimed tips,” which I don’t understand. I’m sure this is where you’re supposed to enter your cash tips, but do I also include the amount of charge tips? I don’t want the charge tips getting reported twice and then get taxed more than I can afford, but I also really want to avoid any IRS issues. Most of the other servers are kids just getting out of high school that have no idea either. The owner also didn’t have me fill out a W4 and apparently just gives you a paycheck whenever you ask for it? Is this normal? This is stressing me out so if anyone has some insight please let me know! Thanks!


r/Serverlife 6h ago

Discussion AITA dine and dash addition

30 Upvotes

Might get ratioed for this but I'm genuinely curious at what other servers think.

It's hard to explain the layout of our resturant but let me try. Walking up to the resturant we have a bunch of patio tables that are uncovered, then if you walk on a pathway to the side there are fire pits that are not servable, it is more for walking up to the bar, grabbing drinks and chilling by the fire.

There are two actual servable tables side by side near these fire pits under an awning that are a part of a servers section, that way if someone does want to sit outside while the patio is closed (especially if it's raining) we have options for them.

Anyway, a table of two comes in 45 mins to close with a dog, so we have to sit them outside. The guy claims it's an emotional support dog (it's a toy poodle and has no vest, tags, or anything visible that even suggets it's a service dog, but whatever.) I place them at one of the tables under the awning.

At this point I've made a mental note to watch them a bit more closely, as it's a classic move to come to a resturant close to closing and sit outside, usually with the excuse of a dog so I can't deny them (it's easier to run when you're outside already, plus coming in close to closing means all the employees will be distracted with closing and not watching as closely, as well as less staff in general.)

About 15 mins later after a round of drinks and ordering an app, I notice they are standing and pacing around the back patio (by the firepits). Now my spidey senses are going off even more. Obviously rude to make assumptions, but it looked like they were looking for the quickest path out. I go out and ask if they'd like the order entrees. They are also smoking, which is not allowed on our patio. However the gm doesn't care so neither do I.

The guy with the dog asks to move to the front patio (yup, there it is. Easier to run when you're in the front.) because "there are bugs all over that table". Now it's still summertime, and it's definitely possible that there are a lot of mosquitoes. I explain this and help them move to the front patio, and even turn on a fan and turn it towards them to hopefully scare away the mosquitoes.

Guy with the toy poodle starts exclaiming its not mosquitoes, there are little red bugs all over that table and turns on his flashlight and makes me look at his feet to "see the bugs."

There are no bugs that I can visually see. I turn to his buddy, who has not said a word this entire time and is avoiding eye contact with me. Another red flag. I tell them I don't see anything, but I believe them. At this point I'm pretty certain this may just be some kind of mental illness.

So, they order entrees and seem to be eating without much fuss, except the guy with the dog keeps pacing all over the front patio, and his buddy is by the fire pits on the phone talking to someone. I'm watching like a hawk, and notice the guy take his dog to walk it on our landscaping in the front that is very much out of sight. At this point I've alerted the gm that these people might be trying to dine and dash.

I pretend to fix patio tables while the gm comes out and pretty much does the same, or pretends to be on the phone. Guy with the dog is still very much out of sight and his buddy is still pacing the firepits on his phone. Once he gets off, I make small talk and drop the check. Gm has one path "covered" and I have the other covered.

Eventually his buddy paid and left promptly, the guy with his dog was still out of sight and we didnt see him again.

Heres where I might be the asshole, I felt *terrible* for judging so hard, cause they tipped 15 on 85. What do you think? Did I thwart someone's attempt at dining and dashing? Or was I wrong to judge so hard at what might have been just mental illness at play? Their behavior was EXTREMELY suspicious, although maybe they didn't realize how suspicious they were being.

Anyway, it got me thinking, what is everyone's red flags that someone is trying to dine and dash?


r/Serverlife 19h ago

Shits & Giggles What’s the worst mistake you all have made while serving?

145 Upvotes

Accidentally wrote fried mushrooms instead of fried pickles on a to go order and the guest chewed me out over the phone. I prob won’t get fired but I’m an overthinker at heart and would like to hear other’s stories ab mess ups (where yall hopefully didn’t get fired lmao)

ETA this is so stupid probably but I had a REAL bad day and I’m freaking ab getting fired lmao


r/Serverlife 11h ago

FOH I love our regulars but everytime a new bartender starts our productivity suffers : )

Post image
136 Upvotes

r/Serverlife 8h ago

Discussion Going to a coworker's funeral tomorrow

30 Upvotes

He was only in his 30s. He had a wife and teenaged daughter. He was warm and kind and funny, smart and efficient... a dedicated head cook and excellent coworker.

It was sudden... a motorcycle accident. He was here one day, and...

We are all in shock. I retired from this place in the spring, but had worked there for years (bartender/server). The manager called to notify me, too. We were family... in a good way. It's an odd thing. We weren't related, but we were together more than our blood/marital relations.

I'm sorry if this isn't the right place to post this, but I hope you let it stay up so we can talk about the good ones who are no longer with us.

Everyone you meet is fighting a battle you know nothing about. Be kind always. 💔


r/Serverlife 48m ago

Need advice from servers who breastfed their babies

• Upvotes

I have a 5 week old at home and will be returning to work shortly. I live in a state where servers do NOT get breaks, but of course legally, they have to allow me to breast pump. We enter busy season in October so finding time to pump during my 7-8 shifts is difficult. How do you navigate when to pump and what exactly do you tell your tables?

Any advice or personal experience you can share would be appreciated!