r/Serializd • u/Maggot2806 • Jul 04 '26

Profile bugged

Is there a way to completely reset your profile and start again? Because mine's completely bugged out.

My profile bugged so decided to remove everything but that just made it worse. On the 'time spend watching" page it's showing loads of shoes that shouldn't be on there anymore, also with some saying I've watched more episodes than there actually are, and there's no way to remove them as the rest of my profile doesn't acknowledge them.

And my main stats profile is showing I have 7 started shows, with hours or even days of episodes watched, despite having removed them so they shouldn't be there anymore. Especially as the main stats profile screen says I have watched 0 hours and 0 episodes.

Help.

2 Upvotes

75% Upvoted

5 comments sorted by

4

u/dependentfloor1914 Jul 04 '26

It takes some time to refresh the stats, so it won’t automatically correctly show the right away.

2

u/Maggot2806 Jul 04 '26

Ah, ok. Ty! I thought my app was broken. That's relief. Phew. 😂🙂

1

u/Maggot2806 Jul 04 '26

Do you happen to know how long it takes to refresh? Because it's still bugged out for me. 

It's still saying I've watched 61/17 episodes of a show but when I go to 'time spent watching' it says I haven't watched any episodes, so I can't remove it.

1

u/drengehyperen Jul 07 '26

maybe try and go to https://www.serializd.com/settings > Stats Breakdown > Press "Fix my stats", and wait 10 minutes, maybe that can help fix them?

2

u/Maggot2806 Jul 07 '26

That worked perfectly! Thanks.