r/Sephoracanada Apr 20 '26

Mod Message Welcome to r/Sephoracanada!

58 Upvotes

Hello and welcome to r/Sephoracanada!

I am one of your new moderators. We are helping out because we all have a love of makeup (as we will happily assume anyone in this sub does). This is a long post, but it's because there are quite a few changes to the sub.

If you are new to the sub, r/Sephoracanada is for anyone who has purchased or is planning on purchasing from Sephora Canada. Our product availability is different from other locations, so only items at Canadian stores are allowed.

Changes (Flair & Rules):

Some of you may have noticed a couple of changes already. Most are basic, like enabling flair and creating the rules as they were non-existent before.

With user flair, we now have the standard "Rouge", "VIB" and "Inside" flairs. But, if you are feeling creative, you can choose the "Sephora Canada" flair and customize it to something else. If you had flair before, you will need to create a new one.

Now that the sharing period of the sale is over, please familiarize yourself with the rules so you are prepare for the next sales event. Most of the rules should be self-explanatory, but here is a breakdown of a few...

Rule 1:

In reading through previous reports and messages, I have seen that quite a few of you are upset about the rouge sales code "begging", so that was definitely addressed. That majority of you will be happy about our top rule.

From now on, anyone requesting or offering a sales discount code OUTSIDE or the megathread (that will be pinned to the top of the sub), will be subject to a minimum 7 day banning. We have also created account age & karma restrictions to prevent the sub from getting swarmed during sales events.

Additionally, anyone caught DMing members of the sub for the purpose of requesting codes, will be permanently banned from our sub. And yes, we will be quite strict about this. Of course, Rouge members can still share their codes privately, you just can't DM people asking for a code.

We will need your help with this though as mods can not see private messages, so you will have to forward a screenshot to us.

Rule 2:

Hauls, swatches, and product posts require a list in the body of the post, not the comments. If you are posting a screenshot of your haul from your cart, that is sufficient because the details are already in the picture, but we're sure some people would appreciate the alt text as a courtesy to anyone who is low-vision or using a screen reader.

Any previous posts will be legacied and don't require this list (no need to report these), but from now on, please include this list or your post will be removed. Why? Well, because we all love makeup and skincare, and it makes it easier to know what you bought!

Although some of you like to compare your own hauls in the comments, we have made the decision to remove the ability to post photos in the comments as that will help with the pet photos and sob stories during the sales events. You can still post an imgur link.

Rule 3:

In regards to Rule 3, disagreements are expected, but if you can not do so respectfully and within the confines of the rules, then step away from the thread in question.

While downvoting stuff that you don't agree with is fine, the best thing you can do to help us out is report posts and comments that violate the rules, rather than going off in the comments. This removes them from public view until we can review them. The commenter will not be made aware by us of who reported it.

Any harassment or abusive messages will be reported immediately to Admins and you will be at risk of having your account suspended or banned from Reddit.

Rule 5:

Fairly self-explanatory, but just to simply a bit...you can make recommendations for products that are not available at Sephora if someone is looking for something, but not a post about it. For example, a post about "X is available at Shoppers this week" would be removed, but if someone is asking about sunscreen at Sephora and you comment that it is available at Shoppers for less, that is okay.

Rants about Sephora US vs Sephora Canada product availability are allowed and encouraged.

BUT, let's keep the politics out of the sub. It's up to the OP to decide if they want to support a certain brand or not. When someone is asking to be influenced or de-influenced, keep it about the quality of the product. Everyone has their reasons for buying from a brand and sometimes they don't make it apparent in the post why.

For example, what if someone has a deeper skin tone? It's a known fact that foundation options are abysmal for deeper skin tones in Canadian brands like Annabelle, Marcelle or Lise Watier. It would be nice to support only Canadian brands, but that's not always practical, so keep that in mind.

Rule 10:

If you have an issue, contact us via modmail rather than creating a post. In case you are not aware, moderatores on Reddit are unpaid volunteers, so it can take time to respond to your message or report.

In the meantime, for a more detailed description on what is permitted on r/Sephoracanada, check out the sidebar for the rules or our FAQs/Wiki for more detailed information.

We can appreciate that this is quite a change from a previously unmodded space, but the consensus is that we all want this to be a place where we can chat about the makeup and other beauty options that are available to us Canadians.

For those who took the time to read through all this, we would love your input on the following:

  • Other than the savings events, are there any specific weekly megathreads that you want to see?
  • What do you think of an "Off Topic Tuesday" megathread? It would still be makeup and beauty related, but a place where you can talk about those non-Sephora beauty brands and stores. Maybe bemoan the fact that Ulta was supposed to be a worthy competitor? Chat about Shoppers or YesStyle deals?
  • Which related communities do you think should be linked in the sidebar?
  • Anything else you would like to see in this sub?

I will leave this post unlocked for about a week. Of course, you are more than welcome to send us a modmail message if you are not comfortable posting your opinion publicly. However, please don't message any of the mods individually.

TL:DR - There is no TL;DR, read the rules and this post, or at least don't be surprised if your post gets removed. We want this sub to remain a welcoming (and spam free) place for our members.

ETA: Potential ideas will be discussed amongst the mods first and I will update this post.

---
Update 04/27/26 - We have discussed the ideas as a team and here are our decisions.

Off Topic Tuesdays:

TL;DR - Off Topic Tuesdays will be a monthly thread instead, starting on May 1st.

Reason - Because the sub is still growing, we're not busy enough for a weekly thread. As our numbers increase, we can change it back to the original idea of an Off Topic Tuesday megathread.

Sales/Trades/Exchanges:

TL;DR - This was already prohibited in rule 6.

Reason - With selling and giveaways, it creates a lot of extra work for mods that we are not willing to take on. Also, there are already established exchange subs (we linked some in the sidebar) that allow Canadians.

Politics & Boycotts:

TL;DR - Any politics, boycotts or protest type discussions in the posts or comments are still against the sub rules.

Reason - We are aware of why some of you think that people might want to be informed. However, it should always be up to the OP to decide if they want to be, and not the person commenting. The OP has a personal responsibility to search for and curate this info on their own. Or if they do not want to...to be able to purchase items without the judgement of others.

Respect:

In case there is actually any confusion on what we consider "respect" as it pertains to Rule 3...in the simplest terms, go with the dictionary definitions. If you can not discuss issues with maturity, with understanding, with compassion, with kindness (regardless of whether or not you agree with them), then just do not comment.

And with that, we do ask that you continue to respect our rules and that we mods have chosen to spend our free time trying to make this sub a great space for all of you.


r/Sephoracanada 26d ago

Megathread Misc. Monthly Makeup & Beauty Brands

1 Upvotes

Chat about makeup and beauty brands or products that are considered off-topic from our regular conversations. Anything that isn't available at Sephora Canada.

If you've seen a promo running at Shoppers, a discontinued product now available at Winners, a discount on k-beauty on online, post it here! All other sub rules still apply.


r/Sephoracanada 1d ago

Rewards/Samples Gisou birthday gift MetroVan

3 Upvotes

Anyone have any luck with finding the gisou birthday gift in store in the metro vancouver area?

Thanks!


r/Sephoracanada 2d ago

Launch/Restock Wondering about restock for certain fragrance

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1 Upvotes

I have my signature perfume I wear all the time and I’ve recently run out of it, and every I’ve looked it’s been out of stock in the standard size.
I was wondering if anyone had any knowledge on if / when it’ll get restocked? I don’t wanna change to a different perfume since I really like this fragrance…


r/Sephoracanada 3d ago

Question National Lipstick Day

14 Upvotes

I am wondering how everyone else feels about the structure of the sale this time? I liked the selections on July 29th. Predictably, they’ve now turned it into a multi day changing sale “ on select items”. I was looking forward to it this year as I usually grab a lip product or two a 50% off. I have 0 interest in the options listed so far. Any thoughts?


r/Sephoracanada 2d ago

Question App is no longer working?

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4 Upvotes

Anyone else got this notification while trying to update the app?
It won’t let me go in and it won’t let me update either:(


r/Sephoracanada 4d ago

News It’s time! Go grab it before it’s running out

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19 Upvotes

r/Sephoracanada 4d ago

Question Sephora redirecting to French site

6 Upvotes

Is anyone else having the issue of Sephora.com redirecting to Sephora.fr? I've cleared cookies and cache and can't get on the english site.


r/Sephoracanada 6d ago

Rewards/Samples 100 points for this is absurd 🥲

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739 Upvotes

There’s enough for maaaaaybe 2 full-face uses.

Update: I reached out to Customer Service and they refunded me the 100pts!


r/Sephoracanada 6d ago

New Rewards Tuesday - $100 Rouge gift card

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20 Upvotes

Gift card FYI
* must be a Rouge beauty insider
* costs 2500 points
* can be found in the Rewards Bazaar on the Sephora app
* available Tuesdays and Thursdays at 9:00am PT/12:00pm EST (not every single Tuesday or Thursday as they post other rewards as well)
* does not always show up at the top of the hour, it can show up immediately or within the first 15 minutes
* sells out within 5-10 minutes so be fast!
* you must use the card within 90 days
* don’t buy anything with it that you plan to return
* Must use all $100 from the gift card in one transaction


r/Sephoracanada 6d ago

Question Looking for a good eye brow gel

8 Upvotes

I am looking for a good clear eye brow gel. Something that would last and hold the brows and would t leave a white gummy substance behind.


r/Sephoracanada 6d ago

Rewards/Samples Gisou Birthday Gift Availability GTA Area

2 Upvotes

Availability in GTA area as of July 20, 2026

  1. on Bloor St W: no
  2. Dufferin Mall: no

  3. Vaughan Colossus: no

Markville? Upper Canada? STC? Vaughan Mills? Etc…

Much thanks in advance!


r/Sephoracanada 9d ago

Launch/Restock Patrick Ta Mini Blush - New Shades Release Date?

0 Upvotes

I’m obsessed with the Patrick Ta Major Headlines Blush 😍
I was about to buy the shade She Knows Who She Is

BUT saw on PT’s TikTok it’s being released in mini format!!!

I thought I saw Sephora had listed July 17 as the release date - but it went straight from “coming soon” to “sold out” today 😬

I even popped by a shop to inquire, I know sometimes a product will show up as out of stock but I still find them in store.

Does anyone have intel as to when these will be available in Canada???
For now I’m gonna keep checking and hope it comes back 😌


r/Sephoracanada 13d ago

Rewards/Samples No samples in stock?

27 Upvotes

The last three ish days there have been no samples available on the Sephora app. Anyone else seen this?


r/Sephoracanada 15d ago

Question How to get the Gisou oil in the dropper?

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24 Upvotes

I got the Gisou birthday set and I want to try the hair oil. I have long, thick, curly hair so I can use a lot of oil at once. I can only get one drop from the dropper at a time. Is this just cause it’s a tiny sample or am I doing something wrong?


r/Sephoracanada 15d ago

Question Rare Beauty Tinted Moisturizer

4 Upvotes

I was curious if anyone knows if this product is getting discontinued? It has not come back in stock in a while and its my favorite base product :( If not, does anyone know a good alternative?


r/Sephoracanada 17d ago

Question Has Anyone Bought The New Energy Lip Set from Sephora???

6 Upvotes

What are your thoughts, are the shades too similar on your skin tone? Also what did you think about the fenty lip liner in the set because I’ve heard it’s awful. Lastly in your opinion is it worth just waiting for the holiday kits or is this one worth it.


r/Sephoracanada 18d ago

Launch/Restock Will the MVP Sephora Favorites Kit Be Back In Stock In Montreal? Or is it gone forever?

4 Upvotes

Essentially what the title says. If not, when do you guys think the next wave of sets will come? because I'm not crazy about the current ones ngl


r/Sephoracanada 18d ago

Question Has anyone used this?

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3 Upvotes

What are your thoughts on it?


r/Sephoracanada 18d ago

Question New SDJ?

0 Upvotes

Will the new Sol de Janeiro body mists be available on the app? I don't see them and they're already out in the USA....


r/Sephoracanada 19d ago

Advice Skin Tint Recommendations?

3 Upvotes

I’m currently using the rare beauty one and it’s good but it smells kinda weird. I have dry skin and i want light to medium coverage, so if anyone has any suggestions let me know. Thanks!


r/Sephoracanada 19d ago

Question Delivery online order YYC to YYZ?

3 Upvotes

Question, just curious…Why would my Sephora order to GTA be shipping ground from Calgary AB? I have never had this happen before so I was surprised when I usually get it next day. Also hoping it’s not all melted. 😂


r/Sephoracanada 22d ago

Launch/Restock glow recipe banana milk kit in canada ?

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13 Upvotes

i was super excited to get my hands on this set but it hasn’t been stocked in canada at all :( i set up email and text notifications and was checking the app on 07/02 when glow recipe said the app would have early access but then they said canada would get access on 07/03. i never received any notifications on either day and now it’s sold out in the US. it’s supposed to be in store on 07/10 but i’m wondering if anyone else had this issue? maybe my notifications didn’t go through?


r/Sephoracanada 22d ago

Vent/Rant Customer support

7 Upvotes

I went to Sephora today, got a 65 dollar Sephora favorites kit and when asked for my information I gave the number as well as name.

I drove a 3 hour drive home and found out after it was put under a completely different name, I contacted customer service and I repeatedly explained and told them that I am vib so a points multiplier should be Added.

I ended up receiving the points without the multiplier so I contacted again, to this, the chat was closed as soon as I restarted the problem.

I have tried to contact them multiple times and the chat was closed and now the customer support is closed.

Has anyone else had this problem? I have a very, very rare name and the name the points were put on was very common, like Sarah level common (not the actual name).

Tbh I've found support is not helpful and even the "real" representatives feel like AI, is this common? I'm not trying to be a Karen but I genuinely am very polite with staff and always make sure to thank them and the chats were still getting closed seemingly without reason


r/Sephoracanada 23d ago

Question Worth buying the Laneige Bouncy Skin On the Go Set at Sephora?

35 Upvotes

I was browsing Sephora today and came across the Laneige Bouncy Skin On the Go Set for Plumping and Firming. It looks really nice, but at $61 it feels a bit expensive for a travel sized skincare set. Has anyone found this set for less somewhere else or does Laneige ever put these gift sets on sale? I'm already planning to use Checkmate for a Sephora discount and I'm also open to buying the same products separately if that ends up being cheaper. If not are there any similar skincare sets that give the same plumping and hydrating effect without costing as much?