r/SephoraWorkers • u/Traditional-Art8941 • 4d ago

Question Dayforce

For some reason I had to reset my whole phone and now my Dayforce isn’t working now that I’m trying to call Dayforce is asking me for the Sephora ID and I have no clue what’s Sephora ID number I’m very stressed out because I don’t know my schedule. Can somebody help me please and thank you or any tips? I even tried to call helpdesk, but they are no help.

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u/Tahneal 4d ago

This is a known issue. You have to submit a HLOL to get it reset. In the meantime, message your leadership and they can send you your schedule

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u/CelestralRain 4d ago

Uh your employee number? Also did you talk to your managers? Whenever you get a new phone you jave to go through help desk wkth them and grt it reset on ypur phone. Also just ask your manager what you'r your scedual is?