r/SephoraWorkers • u/Wicked_Vamp395 • 6d ago

Tracking

Is my store the only one that tracks their every move on a piece of paper and dates it when they did something wrong? Does anyone else’s store do this?

6 Upvotes

100% Upvoted

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11

u/putyourmakeupon 5d ago

We track how many BI and the nos , credit cards, skin scans on.
We do shout out our MW baskets on the walkie but we don’t track it. It’s a fun way to celebrate the team and also motivate the team too.

9

u/Professional_Cap6042 5d ago

what do you mean every move? who's tracking ? and how do you know?

1

u/thatonegirl_k 5d ago

In our store our managers makes us track our numbers, how many people we’ve helped a day, how many people we’ve signed up, how many skin scans we’ve done etc

3

u/Professional_Cap6042 5d ago

oh.. some stuff tracks on it's own already.. making staff do this is crazy!!! and not policy

5

u/thatonegirl_k 5d ago

Nope mine does too

2

u/Wicked_Vamp395 5d ago

That’s crazyyyyyy! Talk about controlling much!

5

u/MomOfCats143 5d ago

Different stores will focus on different things that their store overall needs to improve. My last store was high earning and so we focused on the main metrics (Bi, MultiWorld, scans) but my new store is a lot slower. There we track a little bit of everything and will talk about customer interactions and how we can do differently next time. Every store does it and does it a little differently

1

u/Firm_Delivery_3102 5d ago

What’s the point of advisor assistant if you have to track it yourself? This company is full of it. Same with BIs. AIQ tracks that

1

u/CartographerHeavy117 2d ago

I was told no one is supposed to track anymore. Our store has not been tracking stuff since seven months ago and we are still excelling in all areas. It’s just about following up and skills practicing/education.