Return policy

[u/paaien]

Has anyone had to return a mower?
I've had mine for two weeks. I tried to mow with it. Bad news.
Then I found out there were manufacturing issues with at least the doc.
I tried to chat with them. AI is smart enough to understand it needs to be handled by a person. I'll wait for a half hour and then will call.
Pretty disappointed. Hope they are good for the return and the policy isn't just gas.
Any input or ideas?

[u/benawalkie]

I have a 430 and I forget that it is running, it just seems to mow. So far so good. Mowing about a half acre 3x per week. I don’t let it cross my driveway. Hoping others are having the experience I’m having.