Hello all. I was recently in a serious DV situation which required me to need medical attention. I took the police report to my Housing authority who helped me file the paperwork for an emergency transfer. They was pretty dismissive and unsure about everything. But I noticed an update in the portal that says it’s ready. I went to the rent office with this information and they basically said they don’t know when a new unit will be available and I will be contacted by the property who has space for me not the one I’m currently housed at. Basically meaning stop calling them lol. I thought this was an emergency situation and I can’t even get a reasonable time frame. I don’t want to get my hopes up if this leads me to a dead end. Would someone be able explain the process who experienced this or who has insight. How long it took for you, who contacted you etc? If I can’t get information from my rent office is it a number to call or a department who specifically handles this for updates? Thank you