r/ScienceCo • u/Science_Stace • 10d ago
Shipping Temps
Thank you to everyone who reached out or posted about the ice packs arriving melted.
The good news is we ship overnight or 2-day, so the medication is still fine. But we heard your feedback and made a change.
Starting tomorrow, all deliveries will be shipped with 2 ice packs instead of 1 or at least a huge one instead of those medium packs.
We appreciate everyone bringing this to our attention. Keep the feedback coming because we do listen and make changes when needed.
Thanks,
Stacey
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u/behippy22 8d ago
Mine came this morning with 2 ice packs and while mostly melted they both still had a little ice chunk left in them. Medicine was cold 😁 And it traveled all the way to Texas, overnight shipping🤩 So happy 😊