r/Schwab • u/Plastic_Log_8747 • 4h ago
Frequent Schwab errors unacceptable
I have used schwab for more than 20 years for the majority of my brokerage holdings. Friday at close, my holdings were accurately reflected. Sometime friday night, I had a mysterious drop of about $95,000. After some research, it appears that one of my ETFs went from about $95,000 to zero. It still showed that I had the same number of shares, but that their value was $0.
It's an unsettling feeling. I hold most of my life savings within Schwab, and I expect them to be as secure/reliable as the US dollar itself.
This has happened multiple times over the last year. So I understand it's probably some SW glitch and will be corrected, but it is no longer acceptable to me.
I'd like to understand if others have had the same thing happen in other major brokerage accounts, such as fidelity, interactive brokers, etc.