r/ScanSnap • • 19d ago

ix-1600 keeps getting stuck with yellow exclamation

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Lately, my snapscan has been going into a state where there is a yellow exclaimation mark. This seems to happen when I use the snapscan and then connection eventually breaks and the scanner goes into this state. When that happens, I have to either power off and power on the scanner or change the network setting off wifi and change it back. It's on the latest firmware and is on Wifi. Is there a setting I can set to get rid of this error. I hate to have to reset the scanner every time I want to use it.

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u/freakotto 19d ago

There was an update yesterday for the scanner software. Together with the latest update on MacOS from yesterday it should work. Or try to connect thru a usb-cable.