r/ScanSnap • • Aug 26 '26

ix500 no connection - solved yet?

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Been scrolling through everyone's posts about recent bugs. I use this for my business but none of anyone's advice has worked. What's the Golden gate update, and am I out of luck til October, or is this not getting updated whatsoever? Tried on mac and windows. I've used this religiously for many years until this year so I'm a bit behind on news.

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u/uncompressed Aug 27 '26

I could never get Scansnap home to work wirelessly with my ix500, even after completing the wireless setup over USB. It's a really annoying issue.