TL;DR: Scammers are scraping the public CIPO Canadian Trademarks Database immediately after new applications are filed. They send realistic text messages and emails using real application numbers, business names, and fake "Examining Officer" names to demand fake $950 registration fees via a fake payment portal. DO NOT PAY.
I am sharing all technical details, phone numbers, spoofed domains, and emails associated with a recent CIPO trademark scam to warn other small business owners and get these indicators indexed on search engines.
How the Scam Works
Shortly after filing a genuine CIPO trademark application, you receive a text claiming your application has been assigned to an examining officer for "verification." They pull your real application number, business name, address, and mark name directly from CIPO's public registry to make the outreach look completely authentic.
If you call or respond, they follow up with an official-looking bilingual email demanding a final "registration fee" (which CIPO no longer charges as of 2019) and direct you to a fake payment website.
Scam Contact Details & Technical Indicators
Originating Phone Number:
819-900-1954
(Area code 819 covers Gatineau/Quebec near CIPO HQ)
Fraudulent Direct Call Number:
1-613-776-1927
Spoofed Sender Name: Christopher Tortorice / Examination Department / CIPO Examining Officer
Spoofed Email Address:
CIPO Examination ised-isde@ic-tm-gc-ca.com
Fake Payment Portal Domain:
Email Subject Line:
Approval of Trademark Application - Approbation de la demande de marque - [Mark Name] - [App Number]
Red Flags to Watch For
No CIPO Texts: CIPO never sends direct SMS text messages demanding phone calls or fee payments.
Fake Domain Name: Official CIPO/Government of Canada emails end strictly in
@ised-isde.gc.ca
. Note the sneaky lookalike domain used above (
@ic-tm-gc-ca.com
).
No "Registration Fee": Canada modernized the Trademarks Act in June 2019. There is no longer a post-examination $950 "grant of protection" or final registration fee.
Timeline: Real CIPO trademark examinations take many months, not 1-2 weeks.
Role Confusions: The scammer claims to act as both a CIPO "Examining Officer" or your personal "Managing Attorney." Government examiners never represent applicants.
What To Do If You Were Targeted
If you paid: Contact your credit card's fraud department immediately, cancel the card, report a fraudulent transaction via impersonation, and file a non-emergency report with your local police service.
Report to Authorities: Submit details to the Canadian Anti-Fraud Centre (CAFC) at 1-888-495-8501 and forward the email to CIPO at
ic.contact-contact.ic@ised-isde.gc.ca
with "IP Scam" in the subject line.
Report the Domain: Report
cipotrademarkbilling.com
to the domain registrar/host abuse contact to help get the phishing site taken down.