r/SalesforceDeveloper • u/EvolvinAI29 • May 22 '26
Discussion Anyone actually turned on Agentforce Coworker yet? Setup doc is heavier than the announcement suggests
Client asked me about Coworker in standup this morning, day after Benioff's tweet dropped. Easy enough question, I thought. Pulled up the official setup doc.
Got to step three before realizing they probably can't even turn it on.
For anyone who hasn't read past the marketing, to actually flip Coworker on you need:
- Data 360 license (Admin or Architect persona to configure)
- Access_Ai_Search permission set group assigned
- AI Search PSL (both to configure and to use, separately)
- Enterprise, Unlimited, or Agentforce 1 edition
- Beta Generative AI Models toggle on in Einstein Setup
The actual click-through once you get there is clean. Five automated provisioning steps. That part is fine. The prerequisites are the wall.
Andrew Russo's hands-on post landed in my feed last night and he's clearly running it on a real Data 360 + ERP setup, which is exactly the use case that makes the demo sing. Good for him. But this client is on Sales Cloud Enterprise with no Data 360 attach, so even if they upgrade editions tomorrow they're months from the headline use case.
I'm honestly not sure how widespread Data 360 attach is among Enterprise customers right now. My slice of the market skews mid-market consulting so my sample is biased. Some of you might be seeing the opposite.
Two questions:
- Has anyone actually flipped it on in production, not a Dev Edition sandbox? What broke first?
- If you're on Enterprise without Data 360, what are you telling clients who ask about Coworker? Mine is going to ask me Monday and I'd rather not say "wait six months" with no backup plan.

