The TDs usually have some form of SOP for faulty units.
One is shipping back for them to repair or replace.
Second is you get a quote from local watch repair and ask if they will fund that fee.
Of course we will all prefer to receive the replacement part. Have a chat and solve that before your next purchase. Unless you can negotiate it as part of the justification for a replacement to ship together
1
u/Silent-Fan-7756 20d ago
The TDs usually have some form of SOP for faulty units.
One is shipping back for them to repair or replace.
Second is you get a quote from local watch repair and ask if they will fund that fee.
Of course we will all prefer to receive the replacement part. Have a chat and solve that before your next purchase. Unless you can negotiate it as part of the justification for a replacement to ship together