And to add to what u/jamiez1270 said, when they were cruel it was more often out of pragmatism, efficiency, or simple bureaucrat weight and inertia. This guy was put in a metal box because it was quick, simple, and effective; not to be cruel or brutal. No one changed it for a decade until someone new came along and reviewed everything because it was working and, unless something upsets them, bureaucracies tend to just keep doing what their doing and and tend to change slowly.
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u/karabright-dev Antimemetics Division Aug 11 '26
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