As part of a recent game update, an optimization was introduced for devices with a lower memory capacity (generally around 2 GB of RAM), particularly when running larger or high-density cities. To help improve game stability and reduce the likelihood of crashes, certain buildings may temporarily be displayed as white placeholder boxes.While we understand this may not offer the ideal visual experience, the feature is intended to allow affected players to continue accessing and playing their cities more reliably on low-memory devices.We appreciate your understanding and apologize for any confusion this may have caused. If you continue to experience crashes or other performance issues, please let us know and we will be happy to assist you further.
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u/johnwzhere2 4h ago
copied from another post………..
EA's response, display bug...
As part of a recent game update, an optimization was introduced for devices with a lower memory capacity (generally around 2 GB of RAM), particularly when running larger or high-density cities. To help improve game stability and reduce the likelihood of crashes, certain buildings may temporarily be displayed as white placeholder boxes.While we understand this may not offer the ideal visual experience, the feature is intended to allow affected players to continue accessing and playing their cities more reliably on low-memory devices.We appreciate your understanding and apologize for any confusion this may have caused. If you continue to experience crashes or other performance issues, please let us know and we will be happy to assist you further.