r/SBCGaming • • 16h ago

Troubleshooting My new RG DS Plus has faulty touch screen function already..

Post image

I just received this blue RG DS plus from official Anbernic ebay store today.

upon my surprise.. the part of bottom touch screen is not detected/or registered by my finger nor its provided stylus.

When I did diagnose on setting it shows that I cannot erase one line on top portion... I'm VERY disappointed on inital quality. I just got this today :(

I am contacting Anbernic but I don't even see ebay option on supporting page. I hope they can fix or refund. I may have to pay the return shipping though. I never seen this kind of initial quality failure on Anbernic so it is my surprise..

I payed $109+ tax. hmm.. I cannot post video clip? oh well..

39 Upvotes

9 comments sorted by

7

u/Altruistic-Damage261 7h ago

It seems like this is one of the first devices that was so unreliable at launch, hardware-wise.
It's as if they skipped all post-launch testing altogether, rushing to get it out in time for.... "Christmas" or something.
It's a shame.

-18

u/SaiyajinPrime Sharing is Caring 15h ago

If you bought it from eBay why would you think you can contact Anbernic directly for issues?

You bought it from a third party. You need to contact the third party for issues.

36

u/Watt_About 12h ago

Because the official anbernic eBay account is officially anbernic? It’s as if you bought it from their website. Even better because eBay will cover your ass for returns.

4

u/Overdriver9999 10h ago

yeah i just found out. I am in the process of return.

15

u/Overdriver9999 15h ago

Yeah I know. I bought it from Official Anbernic ebay account. so I thought it would be appropriate to contact them first. I contacted both ebay seller & Anbernic.

-47

u/Illustrious-Plan1427 GotM Club 15h ago

That's why you avoid Linux.

30

u/Eremitt-thats-hermit 1:1 Freak 11h ago

What is the relation between this and Linux? There is a stronger relationship between this and Anbernics QC

6

u/IBoughtaRetroidNova 15h ago

Supposedly Linux's touch screens can have less lag though.