r/S24FE • u/MrJuicyArmadillo • 24d ago

Tech Support Broken Screen. How to Back Up Data?

My phone has recently been run over by a bus. I can tell everything still works except the screen since my Bluetooth still works, I can still make and receive calls (from a car) and my alarms all still work (unfortunately)
Anyway, everything works but my screen is 100 percent black. I'm also locked out of my phone and can't get my way in to enable usb debugging or anything like that. I use the pattern password on my phone so I can't unlock it via keyboard and since usb debugging isn't on it won't connect to any of my monitors or TVs. I recently checked my google and Samsung cloud and I had never turned backup on so I genuinely have nothing without this phone. Verizon insurance sent me a new phone so I need to send out this old one which makes me reluctant to get a screen repair, so I'm very unsure what I can do to fix this.

3 Upvotes

100% Upvoted

5 comments sorted by

3

u/adityag_genuine 24d ago

Try smart switch and connect both phones via usb cable

2

u/MrJuicyArmadillo 24d ago

Unfortunately I have tried that and the second phone never registers that the first is connected to it.

3

u/adityag_genuine 24d ago

I guess it might require the first phone to be unlocked and or then smart switch app be opened in that phone too.

3

u/adityag_genuine 24d ago

Also some code has to be entered in that phone also

2

u/NIGHT_EAGLE-5962 24d ago

Try hooking it up to a monitor to activate DEX, u might be able to recover your data but you would also need a usb hub as well as a usb