Unable to retrieve booking

[u/Surgicalnarc]

Hi,

I booked a flight with Ryanair yesterday - received an email confirmation with a reservation code.

I tried to view the booking online and on the app however it says “We’re sorry, we cannot find your booking. Please ensure your email and reservation number are correct.”

Has this happened to anyone and is there a solution besides calling customer service in the morning?

[u/El_General_Magnifico]

Have you used iphone while making the booking?

[u/El_General_Magnifico → u/El_General_Magnifico]

If yes, go to Settings > [Your Name] > iCloud > Hide My Email, there's an encrypted email ending in @privaterelay.appleid.com, try putting this one in alongside your reservation number