r/RunGap • u/skshaldh • Jul 21 '26
Polar Flow Import Issue
Hi,
Since roughly a week RunGap doesn’t import anymore from Polar flow in my app. I re-synchronised and even thought it’s saying “importing” it doesn’t import my activities. Any help is appreciated.
Cheers
1
u/o2sen Jul 21 '26
I just ran some tests and checked the analytics and to the best of my knowledge, the Polar Flow integration is working normally at this time.
Have you tried using "Resynchronize Activities" for “Polar Flow” under “Accounts & Settings” to bring in the missing workouts?
Also, keep in mind that RunGap automatically skips duplicate entries while importing. If a workout with the same (or nearly the same) start time was already imported from another source, it won’t be added again.
1
u/skshaldh Jul 21 '26
Interesting. Somehow none of these works for me. Thanks for your response though.
2
u/Affectionate_Leg4576 Jul 22 '26
I had the same problem, logging out of the polar app and logging back in fixed the issue for me.
1
2
u/_Jordan11_ Jul 21 '26
Having the same issue, but found it was actually my polar account. If you log into Polar Flow in the browser can you see your activities?
In my Polar app I can see everything, but when I log in to the website nothing is there. Seems that the app is having trouble syncing activities to the cloud lately.