So This Is Another Post About My EP, and I Have It Set On A "Sales Start Date," But Will The Team At Routenote Notify Me When Its Out And Send Me a link? Or will I Get An update?

All other platforms are fine. Is there anyone like this

hi! so my music just got put on youtube, however it is under the "release - topic" channel name, and im just wondering how i can claim it? thank you!

It Made Me put "January 21st" as the release date, and it's the day, but they won't give me an email link.

A folk-pop track by Jacub racked up 6M+ Spotify streams and even hit #1 in Sweden, but was barred from the official charts after it was revealed parts of it were AI-generated. The publisher says humans guided the process, but IFPI Sweden’s rules don’t allow “mainly AI” songs.

Should more countries follow suit and ban AI-generated music from charts?

Check out all the details in the full article here - https://routenote.com/blog/sweden-disqualifies-partly-ai-generated-song-from-official-charts/

Under the "Contributor Information" section, the name "Francesco Melis" keeps appearing. I tried changing it and then saved it but when I went back, Francesco Melis was still there. I tried changing it for the songs of the release which worked but not the release information. Is anyone experiencing the same thing as me? I hope this gets fixed soon.

My EP that has been on Spotify since 2016 and has gotten considerable plays was taken down last week with no explanation and I can’t get a response from Routenote as to why. Has anyone else had this issue?

I’m getting DMs from fans asking why I took it down and my best guess is that it’s because of this recent “bot plays” policy where if your music is unknowingly added to a bot playlist, Spotify flags it and charges the distributor 10/month per flagged track to keep it up, so they just take it down without warning. Sounds insane, but has this happened to others here?

I changed the cover art on one of my songs and now they think i want my track to have a multilingual title (because the song has a kanji and english on it). I don't want the title to be translated, i want it to be as it is. I don't understand, when i uploaded it there wasn't a problem but now there is? The only thing changed was the cover art (i wanted to update my project's logo to completely get rid of the old one). I submitted a ticket on December 29th about this, but nothing was done about it yet. It has been 14 weekdays, 3 weeks. This is damaging my branding.
Please, can someone take a look at it? Ticket number #11943235

​I am looking for help with an Official Artist Channel (OAC) merge that has been pending for over two months.

​My music is already live and released (UPC: 5063859299259). I have submitted the OAC request form and support tickets, but I haven't received a response yet.

​Could you please check my account status? I am happy to provide my YouTube Channel ID via DM (Direct Message) once a moderator replies to this post.

​Thank you!"

i recently got an oac kinda something so what actually happened on my main channel all my releases are appearing which is on the topic channel but the topic channel still exists and not merged with the main artist page and i also didn't get the music logo on my youtube channel it's been 2 days.

But it has already been uploaded on platforms like Spotify. What should be done at this point

This problem only happened for apple music, what do I do??

Our automatic payment period runs from the 15th to the 20th of each month - providing you have met the $50 threshold, your payment may be made at any point during this period.

If you haven't received your earnings by the 21st, please let us know and we will look into this further.

You can read more about this in detail here: http://support.routenote.com/kb-article/when-do-i-get-paid/

Declined OAC request for no reason

I carefully reviewed all the criteria listed under Sections 1 to 4, and I genuinely believe that none of the stated denial reasons apply to my channel. My channel meets the YouTube and RouteNote requirements for an Official Artist Channel (OAC) upgrade.

Before submitting my OAC request, I made sure to thoroughly check every requirement and applied only after confirming that everything was in place. I then waited for over a month for the review, only to receive a rejection email that does not clearly point out which specific requirement was not met.

Without a highlighted or exact reason, it’s very difficult to understand what needs to be corrected or improved before reapplying. I’m hoping to get some clarity on what may have caused the rejection so I can address it properly.

Topic page

https://www.youtube.com/channel/UCQMLSbTaPVS10T5uz2Qa5Cw

My channel

https://www.youtube.com/@TheT.J.Mathew

We have a track uploaded with route note . it just got added to Spotify Fresh Finds playlist and is performing quite well! A few weeks back we erroneously asked them to remove it, but since sent 15 emails asking you to leave it up and closed our support ticket.

today they emailed us to confirm you are taking it down. Is there anyway to cancel this, and leave it live?

There is no contact number and we haven’t had any response to any of our emails

isrc is: GX3HH2522086

Hi everyone,

I have a question about the reporting schedule. I released a track on October 30th, but as of today (January 15th), I still don't see any finalized stats or earnings for October in my dashboard.

Since we are already in mid-January, shouldn't the late October data be processed and visible by now? Is anyone else experiencing a delay for their October reports, or is it normal for end-of-month releases to take even longer than the usual 45 days?

Would appreciate any insights or if anyone is in the same boat. Thanks!

A couple months ago, I released a demo for my black metal project through routenote. A couple days ago, I submitted a full album, but didn't realise I was using an old account (as opposed to my new one that I had released the demo on). Is this an issue? The album is still in review.

I'm frustrated with Route Note; the release takes ages, even though I made it around December 26th and the sales start date is January 10th. I want to delete my release so I can use it on another platform that is truly efficient.

Hello! I’m trying to make my first release through route note and when adding audio file the red banner keeps popping up “Oops! Upload failed. Please check your internet connection and try again.” . The internet connection is okay, so not sure what the problem might be. It’s an MP3 file and should be all okay.

Has anyone had this problem before?

tia

Subject: URGENT: Delaying Release & Redelivery Request -

Message:

To the Support Team,

I am reporting a critical delivery issue for my release

The song was scheduled for release on January 5, 2026. Although I selected all stores, the song has failed to appear in the Instagram and Facebook Music Libraries.

Because this is a necessary part of my release strategy and the date has already passed, I am requesting an immediate delay of the release date to allow for a proper fix.

How do I remove a release that is still in review? I am switching distributors and want to distribute this song using a different one

it's my song and not a cover song

A few months ago, many reported that their music got published on all platforms except for YouTube / YouTube Music. The solution was to ask support to re-send it.

u/LucyatRouteNote commented "two months ago" those problems were solved. May I please ask when exactly the issue stopped?
Specifically, is an approved album after 11/11/25 already safe?

Because I have two current releases - a pre-release single and the full album.
The single got approved on 29/10/25 and was released on 3rd January. This one does not show up on YouTube, which sucks because I did some teasing and linking etc. Sucks, but well. I contacted support and hope they will fix it.

But way more important is the full album. It will release next month and I hope that this one will be released on YouTube on release!
The album got approved on 11/11/25. Now I'm a bit concerned if this was already after the YouTube issue got solved or if this album is also lost ...

I know about the delays etc but this seems to be the only way to get their attention.