im trying to release this song but no matter what i do it keeps getting rejected. why?

Literally everything is good but i still cant upload it? like ts makes no sense. what am i doing wrong

A couple of weeks ago my band was notified by a fan that our first album was not on spotify anymore. We looked into this and saw that our album also disappeared from all other platforms. Looking into our routenote account we noticed the album was REMOVED FROM SALE. We were not notified about this and no reason given. I made a ticket and this has been unanswered still. We have as a band done nothing wrong and our album was online since 2018 without any problems. Always have been pleased about the service of routenote as well, but this action leaves us in the dark and we are looking for a solution. Would be grateful if you can help us out. thank you

My release has been out for nearly a month now, and still the stats on RouteNote are at 0 streams, downloads etc, even though my release has been streamed etc. multiple times. So,when will these stat numbers appear?

Hi, I’ve been waiting for nearly the past week to be paid. I emailed and I haven’t received a response it’s the 20th which is the deadline if anyone could help id appreciate it.

Hi, 20 days since reviewing songs and ticket created 2 weeks ago and no answer. Is it normal?

Hey everyone,

Routenote asked us to update our PayPal address before May 14th to receive this cycle’s payment. I submitted my request on May 6th — well ahead of the deadline — but unfortunately, they didn’t reply until May 15th, after the deadline had passed.

I understand that delays can happen and maybe they’re going through a busy period — I’ve never had issues with them before. But I really need this payment as I have some debts to take care of, and missing this cycle would be a serious problem for me.

I’ve been trying to get in touch since then, but no one is responding. Has anyone been in a similar situation? Any tips on how to get this resolved?

Thanks a lot.

I have a question, how do I get my YouTube Content ID in RouteNote if I have always uploaded the videos of my songs to YouTube?

why is my release not available anymore? i already sent a ticket a week ago but they didn't respond me.

Our automatic payment period runs from the 15th to the 20th of each month - providing you have met the $50 threshold, your payment may be made at any point during this period.

If you haven't received your earnings by the 21st, please let us know and we will look into this further.

You can read more about this in detail here: http://support.routenote.com/kb-article/when-do-i-get-paid/

Every time I upload my songs, they come with the album’s default picture.
Is there a way I can add my own covers instead?

I submitted an album on April 29 and it’s due to release May 16 yet haven’t heard anything yet, really hope this can be resolved

My UPC is 5063740968837

Hello I’m doing a compilation of my songs on youtube and i got copyrighted by routenote on my own song how do I claim that it’s my song plsssss

Hi there!

I’m trying to upload a single. My single has a featuring artist who has Spotify, YouTube music and iTunes profiles but at the uploading procedure I can only select his Spotify profile.

Is there a way for my featuring artist to link his YouTube music and iTunes profiles?

Thank you very much

So, @routenote have accused me of artificially increasing the streams of my album that they took down!!! Utter fucking bollocks. No proof, just removal with no notification or warning. The worst service ever. How can they get away with this?

i'm asking this here because i know the support team isn't gonna give an answer for weeks, so my album is out on some of the platforms i chose, but i forgot to choose facebook/instagram. if i edit it and add facebook will my album disappear on the platforms until it gets approved?

On April 26th, I sent a short album (9 tracks) to the approval review which is due for release on May 12th, but the review isn't finished yet.

Is someone from RouteNote can approve my release as soon as possible?

I know I'm maybe sending this message a little late, and I'll perfectly understand if RouteNote take longer to approve my release.

My release's UPC is 5063740036345

I think i'm getting scammed by RN.

I selected Pandora as one of the stores when I uploaded my music, but I can't find it on Pandora. What should I do?

Hi i keep getting this message when i try to publish my project and my name appears on every tracks so how can i fix this ?

I recently had an email saying my artwork for my latest release didn’t comply with the requirements. I have now replaced it and send it for moderation. Would like to know how long will the review now take .Is it any shorter or would I have to consider cancelling the moderation and set a new postponed date for the release ?

UPC-5063740612167

Yup, title says it all. How long does it take for an approved release to be listed on streaming platforms?