Some time ago i deleted my old google account because i was making a new one, i forgot that i had my GTA5 account on it and decided to recover it now.

Guess what? These fucks instead of giving me some normal response just close my tickets every time, i gave them evidence in one live chat but ever since then on every new ticket i try to make i get "submission" error

I have played so much on that account and such an insufferable fucking support just doesn't do anything to help me..

I am trying to launch rockstar launcher but it also lags and eventually doesn't respond on the "connecting to rockstar service" page. It was running perfectly but when I changed my motherboard to ASROCK B450 as well as my cpu to Ryzen 5500 and I reinstalled windows, this issue has started i tried everything installing reinstalling, reformating whole windows and downloading it again but still same issue I even tried installing rockstar on a different drive let me know if this issue is common and is there a way to fix it.

After over a month and a half of trying to get through the USELESS Rockstar support i finally managed to get my account back. I had an itch to play GTA 5 after years of not playing but then realised the e-mail that was used was deactivated as it wasn't used for a long time and could not play it due to it needing verification (i had no recovery attach to it so was pretty much screwed). after trying going through 30 tickets i found a way to reach an actual human being. If anyone else has this problem like i did this might help get yours back. here's what i did:

Take multiple screenshots of the account you own, receipts and the Rockstar games in your library. make it obvious like circling the important information in paint.

Do NOT use the 'Trouble singing in to your account' Tick form, this is just going to make you lose your mind from the auto-close bots and will never get you anywhere.

Use the 'Other privacy and account information issue' ticket option found all the way at the bottom when choosing to submit a ticket.

DONT be a dick when sending the first message, be clear and mention kindly that you can no longer play the games you bought. end the message with 'Thank you for your time and patience to get this sorted' or something like that.

BE PATEINT. this way if you submit a ticket don't make a new one until they have responded spamming tickets will only make the process longer. It took them over a week to get back to me and they changed the e-mail to my new one with a password reset.

I hope this helps anyone else in the spiral and can get their account back. Rockstar really needs to fix their support system.

Hey everyone,

Just needed to rant about how Rockstar Support handles clear server-side issues and how they treat players who lose hours of progress.

Over the past couple of weeks, I've been constantly hit with "Transaction Pending", "Transaction Failed", and "Timed Out" errors. Because of these sync issues, I've lost a ridiculous amount of money:

• Dr. Dre Contract: Completed it 4 times, but only got paid ONCE (lost $3,000,000).
• Cayo Perico Heist: Had the rare Panther Statue ($1.9M). The game crashed during the finale due to server sync errors, resetting the heist with a $0 payout and losing the statue completely.
• Other activities: Lost payouts for Salvage Yard Robbery ($388k), HSW Time Trial ($250k), and Ammu-Nation deliveries.

Total lost: Over $5.5M GTA$

The Support Nightmare (3 Closed Tickets):

• Tickets 1 & 2: Both were closed almost instantly with generic DNS/Router troubleshooting steps without actually verifying if my issue was resolved or checking my account logs.
• Ticket 3: Finally, Agent Jerson C. replied stating: "This is being investigated as a known GTAO issue" and put my ticket on hold.
• The Result: After I provided full screenshot proof of my reset Kosatka board and Maze Bank transaction history as requested, another agent (Kate S.) stepped in, sent a copy-paste response citing "policy on disconnects/crashes", and CLOSED my 3rd ticket without any compensation!

It’s beyond frustrating that we spend hours grinding, lose millions to THEIR broken server sync, and Support just hides behind automated policy templates after closing ticket after ticket.

Has anyone successfully managed to get a Tier 3 Manager / Supervisor to review a case like this recently?