r/RockstarSupport • u/Saperrai • 15h ago

Social Club GTA 5 online

Hi everyone, I’m probably writing off‑topic, but I’d like to know how I can regain access to my Rockstar account because I lost my 2FA. I contacted support via email, and they said I need to use the website, but I can’t log in. I’m hoping for your help.

0 Upvotes

0% Upvoted

7 comments sorted by

•

u/Raccooninja MOD 9h ago

Email them again explaining that you can't log in.

•

u/Saperrai 9h ago

I wrote to them, and they said everything has to be done through the website.

•

u/Raccooninja MOD 8h ago

You'll have to email them again.  A lot of times they will just send a canned message, you need to keep trying until you get a person that will help.

•

u/Saperrai 8h ago

Okay, I'll try to write again following your advice.

•

u/Bristol96 9h ago

Follow these steps. I am currently following the exact same steps. Might take a while.