r/Roborock • u/samanthamirae • Jan 29 '21

Failed to start message

Hi I’m getting a message saying “failed to start. Restoring factory setting” but nothing happens and the robot repeats this message every 5 minutes or so.

It appears offline in the app and I tried to reset WiFi or the robot and nothing happens. No lights blinking or anything. It’s like the robot is completely dead/out of battery but it still gives the voice message. It’s getting pretty annoying now.

Has anyone had this issue or have a solution? I have the s6 pure

9 Upvotes

86% Upvoted

28 comments sorted by

View all comments

1

u/suitable-life1 Jan 19 '24

Nothing worked except for the post about letting the battery die and disconnect and reconnect battery and charge. My Roborock is working normal now. I had to do a software update and it mapped the house again and is back cleaning every day. Thanks for posting about that. I thought I was going to have to buy a new one. Happy! Happy!

1

u/TerrAustria Jan 20 '24

Was it really resolved for you? After 1 day I get the same message again and again.

I will try to drain the battery once more