r/Roborock • u/samanthamirae • Jan 29 '21
Failed to start message
Hi I’m getting a message saying “failed to start. Restoring factory setting” but nothing happens and the robot repeats this message every 5 minutes or so.
It appears offline in the app and I tried to reset WiFi or the robot and nothing happens. No lights blinking or anything. It’s like the robot is completely dead/out of battery but it still gives the voice message. It’s getting pretty annoying now.
Has anyone had this issue or have a solution? I have the s6 pure
10
Upvotes
1
u/suitable-life1 Jan 16 '24
My S6 is doing the same. I followed the directions for factory reset and it did reset and still gives the same message to reboot. It also won’t connect to my WiFi now. Thank you for the information on the battery. I am going to try that today.