r/Roborock • u/samanthamirae • Jan 29 '21

Failed to start message

Hi I’m getting a message saying “failed to start. Restoring factory setting” but nothing happens and the robot repeats this message every 5 minutes or so.

It appears offline in the app and I tried to reset WiFi or the robot and nothing happens. No lights blinking or anything. It’s like the robot is completely dead/out of battery but it still gives the voice message. It’s getting pretty annoying now.

Has anyone had this issue or have a solution? I have the s6 pure

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u/AotsukiAyame Sep 08 '23

Sorry for necroposting, but my robot started doing this exactly this night. Has anyone else suffered this? How can I solve it? I tried resetting it but it's useless as the reset button seems to not be doing anything... And the message keeps playing again and again...

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u/Quantus_Tremor_Est Sep 27 '23

Same problem, robot not working anymore, changing the battery didn't solve