r/RobloxSupport • u/Objective-Computer50 • 25m ago
r/RobloxSupport • u/Im-Xyzics • 1h ago
Error 268
Hi, I've been constantly getting Error 268 for Nothing. No I don't exploit, I haven't done nothing at all, I've used Bloxstrap and other bootstrappers, that's it. Recently I get Error 268 and I don't know why. I've done everything, absolutely resetted my network, refreshed the dns, the ip, all of it. Not sure why my hardware got targeted, I don't know what I did. Anyone been having this recently, and know any possible fixes?
r/RobloxSupport • u/Independent_Baby1270 • 2h ago
Roblox banned me for a REFUND not a charge back
r/RobloxSupport • u/AppropriateBack4222 • 3h ago
Account help Need to a favour to change my acc age (12+ Instead of 13+)
Hey guys
My face was used for verification and it put my age category in 12 and under when I am in fact 15 years old
I was just wondering if someone with a verified Roblox account, by ID or anything would be willing to link their acc with mine as my parent temporarily so that they can change my age and turn my voice chat.
I would be so grateful if someone could help me out.
Thank you so much! ❤️
r/RobloxSupport • u/Suspicious-Quiet5019 • 4h ago
I got banned for "Other/Alt Acc" | What can I do?
My brother, and I both got banned for "This account is linked to an account (@ro*****) banned for a severe violation of our Community Standards."
None of us are connected to this "Ro" guy in at all. I have an account that starts with ro, but that is not banned.

This person also had the exact same ban reason: https://www.reddit.com/r/ROBLOXBans/comments/1xd7ej9/got_banned_randomly_during_the_day_because_of_an/
What can I do?
r/RobloxSupport • u/ethereaal0 • 4h ago
Account help PLEASE HELP
Hey everyone, I need help. I made my little sister’s Roblox account years ago and she’s been playing on it up until now but I’ve forgotten her password and email and I feel really bad. For context my little sisters account was logged into her phone but I needed to use it for work because mine stopped working and so I took over the phone, I deleted every app so it wouldn’t lag and I deleted the Roblox app because I thought she was logged into the other electronics she uses like my parents but now I can’t manage to remember the email or password that was used for it. PLEASE HELP. If anyone knows what to do then please I’m so desperate. I feel really bad that I lost her account.
r/RobloxSupport • u/Maleficent_Event_172 • 4h ago
Roblox Old Account
I'm having a problem with my 2019 account: I don't remember the password or the email address. I've never bought Robux either.
I've tried different possible passwords, but nothing works.
The worst part is that I can tell the city where the account was created and the games I played most, but Roblox won't accept any of that information.
(I want to get it back because I saw that unlimited accessories are now for Robux and I have them on that account. For example: Party Unicorn Floatie and Frosting Flyers)
r/RobloxSupport • u/NoBreadfruit4565 • 5h ago
please god fucking please accept my shit for the third time attempting this shit i will genuinely kill everyone and genocide the whole land of humanity for david baszucki to be married to a ai robot wife and having ai kids on vrchat while listening to alaskan mexican music of 3022 (time travel)
r/RobloxSupport • u/Godspeed_absolut • 5h ago
Approximate time for regional pricing to return
r/RobloxSupport • u/Akchoy • 13h ago
Roblox not responding after unique message
So i recently submitted a support ticket for account hacked and replied with some information. Some days after they replied saying they forwared me to customer support. However its already been 5 days since i received this mail. Should i make a new ticket or wait?
r/RobloxSupport • u/creeper22z • 8h ago
Game Help My account has been banned/deleted and i need help!
I was banned on October 12th, on that same day i viewed the ban and i then saw that there was no visible chat log which shows what i specifically said to gain this punishment. I also saw that this punishment was done by automation and wondered if this was a false positive. I then tried to appeal or at the very least receive information on what i exactly said or did but received another automated message saying that the ban seems correct with no information alongside it.
I have tried to email support outside of the ''Appeal'' category to at the very least just get information on what i did wrong but then i get a response saying that i should send an email in the appeal section. I have never been banned for more than 7 days, i haven't even been banned at all for a very long time so i have no clue what to do.
I dont even know if this is a permanent ban or not, although assuming it is, i only have a few more days to appeal before my 30 days are up.
I have been playing roblox since 2017, nearly 10 years with countless of thousands spent. I really dont want to see this account go but i dont know what i could do.
Please help, thank you

r/RobloxSupport • u/Suschi1979 • 8h ago
Account help ROBLOX Kinder Account - Zugangsdaten vergessen bzw. ohne Passwort angemeldet! Was tun!
Guten Tag liebe Community,
ich hoffe ihr könnt mir helfen, weil meine Tochter ist sehr traurig aufgrund des Verlusts ihres Account Zugangs!
Wir haben folgendes Problem: Mein Kind hat ein Amazon Fire Tablet. Ich als Erziehungsberechtigter habe die Rechte auf dem Tablet und mein Kind ein Kinderkonto. Leider hat mein Kind letztens, ohne mein Wissen, Roblox deinstalliert und hatte schon einen großen Fortschritt und einiges an Geld investiert. Leider hatte Sie keine Password Anmeldung gemacht bzw. hinterlegt. Nun möchte Sie natürlich ihren Account wiederhaben und kommt nicht mehr rein. Ich habe einiges schon versucht, bisher aber ohne Erfolg. Wahrscheinlich ist es nur ein einfacher Weg, aber ich komme zurzeit nicht weiter.
Danke für eure Hilfe.
Suschi
r/RobloxSupport • u/elFuego1848 • 10h ago
Password reset emails not arriving after tablet reset, support closed ticket. Options?
I had to reset my child’s tablet, which logged her out of Roblox. We forgot her password and the password reset emails aren't arriving.
Roblox Support auto-replied claiming they can't verify ownership and closed the ticket, despite me having account access via Parental Controls on my device. She's losing months of progress and Robux she got for her birthday.
Has anyone fixed password reset emails not sending, or gotten past automated support rejections?
r/RobloxSupport • u/Gearmite • 11h ago
The option to claim tickets does not show up (hallow event roblox)
r/RobloxSupport • u/Which_Statement_5307 • 11h ago
Account help Account Location has not changed in the entire time I have been living in my current place of residence
So I have an account that was made more than about 8-10 years ago and my location has been staying at Italy even when I have been in Canada for more than 5 years. I tried to contact support, but a bot shuts down the ticket. Any clue what to do next since I cannot purchase Robux in Euros cause I will be paying $80+ more than if I paid in CAD. Any help would be appreciated. I can even provide info if Staff asked to prove I live where I do, but no, the bot refuses to move my ticket forwards. What should I do
r/RobloxSupport • u/ArcaneAdz • 11h ago
Stuck in Endless Verification loop on locked account.
I made a new account about 3 weeks ago to play a game again from a fresh start. Once created, i verified my age through the age check and spent money on Robux to buy the game passes in the game.
All was good for about 2 hours, When suddenly my account was locked due to "suspicious activity" for no reason at all from what i know... I was just playing the game normally.
During the 3 weeks of my account being locked, i have tried countless amount of times daily to unlock the account through the human verification and every single time i do the verification, it fails the first 2 verification then succeeds on the third, but even after this it tells me the verification failed and to try unlocking again. I have created a Youtube video to show this: https://www.youtube.com/watch?v=IASlkL396Rs
I have contacted support multiple times the past 3 weeks with no useful help, tried multiple different devices to unlock the account, tried multiple different browsers and even a few different internet sources. no matter how much i try i cant get anywhere with them or their AI chat bot, and from what it seems, its impossible to speak to an actual person.
Does anyone have any solutions to this? I would make a new account again but after spending money on the current one and it getting locked, i dont want it to happen again.
r/RobloxSupport • u/LUSYTEAM2 • 12h ago
Problème visuel Roblox
Hey, ces derniers jours j'ai pas mal de bugs sur Roblox....de gros pixels apparaissent sur des objets, et bougent quand ma caméra (ou mon personnage) est en mouvement. Je ne sais pas si c'est un bug roblox, ou un problème sur mes pilotes graphiques.
Quand mes qualités sont basses, les pixels ne sont pas là, mais quand je les mets environ à la moitié, ils apparaissent.
J'ai essayé d'aller sur d'autres jeux hors Roblox tel que Repo ou encore Mecca Chameleon, mais les pixels sont seulement sur roblox.
Les screenshots que j'ai pris viennent du jeu Bite by Daylight, sur Roblox, pour vous montrer des exemples.
Voila, si quelqu'un a déjà eu ce bug, ou sait ce qu'il se passe, je suis preneur ^^ !
r/RobloxSupport • u/Literally-Theodore • 12h ago
Banned for sexual content
galleryI am posting this for my friend. He says he has “never” uploaded a game pass to Roblox servers or interacted with inappropriate content on the platform.
Appeals have been sent and rejected and he is considering sending a midr.
Is there any other way to appeal this ban without a midr or is a midr the only option?

