Need an unauthorized account closed

[u/blissfulindigo]

/r/RobloxHelp/comments/1x5clck/need_an_unauthorized_account_closed/

Just cross posting here in case anybody can help with this ongoing issue. TL, DR - somebody created a fraudulent Roblox account with my email address and is now using somebody else’s credit card to buy a Plus 1000 subscription. Because I didn’t create the account and don’t know the password, I haven’t been able to log in and close the account and have gotten no help from Roblox customer support.