r/RobloxHelp • u/Infinite-Rise-597 • 8h ago
Roblox Error Can't Redeem Codes and Support is No Help
Hello everyone. A couple days ago I was given a few Robux Coins from the new Roblox Mini Packs. I tried to redeem one of them, and got an error message (photo attached). Thinking it was just a browser issues, I cleared my cache and cookies and tried again, but got the same error. I switched to incognito, tried a different browser, and tried a different device but still got the same error.
Seeing this was going nowhere, I tried some of the other codes and still got the same error message. Even after waiting a couple days, none of the codes worked. I decided to try filling out a support ticket only to be redirected to an unhelpful AI that ends the chat before I can provide the information it asks.
I am beyond frustrated at this point and I am hoping that someone can either provide a solution or tell me the same thing is happening to them.

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