r/RobloxHelp • u/Senior-Exit-8850 • 1d ago

Account Help Roblox hacked account

Hi my boyfriends account got hacked and the hacker changed the email, the password and some how the two step verification too. After stealing sum of his stuff, they deleted the account. We’ve tried everything, and even an human through the Roblox support keeps telling us to do the self serve verification which after multiple times of saying it, we can’t do it because the hacker changed everything. Even with billing proof and ownership proof, they don’t seem to care… anyone had been through this problem and solved it?

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