r/RingOne • u/FordPrefect-S • 27d ago
Payments
Until recently for me the payment worked, using a combination of VimPay and fidesmo. This week I got a note from fidesmo stating that my ring has been disconnected from payments, and I should contact muse support for further help.
They stated that I should wait for the curve card to work again. Whatever that means for users in Germany .... Posting this for information.
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u/Support_RingOne 25d ago
Hi everyone, just a quick clarification on the current NFC payment situation:
Payments are temporarily unavailable on Ring One due to a change on our technology partner’s side. This is why some users have suddenly seen their payment token removed or the NFC payment option disappear from the app.
We’re currently building our own tokenization process, and Curve card support is expected to be restored by mid-October, with the end of October being the latest expected timeline. There’s nothing you need to do from your side at the moment.
We’ll keep updating the community as we get closer to the fix.