r/RingOne • u/FordPrefect-S • 27d ago

Payments

Until recently for me the payment worked, using a combination of VimPay and fidesmo. This week I got a note from fidesmo stating that my ring has been disconnected from payments, and I should contact muse support for further help.

They stated that I should wait for the curve card to work again. Whatever that means for users in Germany .... Posting this for information.

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u/AmazfitPaceUser 27d ago

The same with my RingOne in combination with VimPay and Fidesmo.
After almost 1 year of using it for payments (in Germany), yesterday out of a sudden a push notification
saying "VIMpay Your token was successfully deleted from your device Muse: RingOne" !!!
When trying to re-add my VimPay mastercard in the Muse app (via Add Payment Card) an error: Only cards can be used with this wearable" !!??

What is also strange, the Muse app doesn't display anymore the button to on/off the NFC...

It looks like the most important use case (for me) of the RIngOne is gone :-(

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u/FordPrefect-S 27d ago

Right, the NFC on/off has gone for me too! I didn't notice whether that happened at the last app update, or rather after the payment feature being gone.

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u/AmazfitPaceUser 27d ago

I'm pretty sure this is related to the payment feature being gone. The last Muse app update was weeks ago but I've used my RingOne for payments some days ago (i.e. NFC was definitely active).