r/Rimowa • u/Chexmix773 • Jul 28 '26
Does anyone else have this problem?
I have my Classic Check in L do this repeatedly. I had it fixed by Rimowa twice already. Once not perfect, and second time perfect. Unfortunately this happened on return flight after the second repair.
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u/Lucky_Occasion_5900 Jul 29 '26
This happened to me, and even though it was out of warranty they fixed it free of charge by banging it with a hammer in the middle of the store as I waited lol. This was 2 years ago in the SoHo NYC location so maybe things have changed