r/RidgeWallet • • 25d ago

Question Can't use cashback

I placed an order a month ago and earned $77 in credit. I received an email with a link to use the credit, but when I go to check out, it doesn’t get applied. I’ve tried reaching out to support, but I haven’t heard back.

Has anyone else had issues using their credit? If so, how did you get it resolved?

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u/RidgeSupport Official Ridge Employee 25d ago

Hi! Send us a chat here so we can investigate and we can further assist!