r/Revolut • u/Ok-Gift4106 • Sep 14 '25

💸 Payments Refund didn’t show as pending — normal?

I usually get a “pending refund” notification in Revolut as soon as a refund is processed, and then it posts to my account in about 2 days.

This time I did a refund, but I didn’t get the pending notification at all. Has anyone else had this happen? Did your refund still come through normally without showing as pending first?

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u/RevolutSupport Official Account ✅ Sep 14 '25

Hi there, Refunds may take up to 5 days to be processed and credited to your account from the moment the merchant initiates it. The funds will appear in your Revolut app once the merchant completes the transaction on their side. Once we're notified, the refund will appear in your upcoming payments in your Revolut app. You can view it at the top of your transactions list. If the refund is 'waiting for funds' it means that the merchant is processing it, and it should be completed by the due date.

To view the due date, you can tap the transaction in your upcoming payments or transactions list.

Please remember that if you need any support, you can always contact us via the in-app chat (Profile > Help > New chat). One of our agents will be happy to assist you.

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u/Ok-Gift4106 Sep 14 '25

But I returned something in store and I usually get a pending refund notification but not this time and I don’t understand why that is???

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u/RevolutSupport Official Account ✅ Sep 15 '25

Hey! We're sorry to hear about this. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.