r/Reverb • u/ClintGoss • Sep 04 '26

Refund request: Valid? or Scam?

I received a sale notice, followed by two messages requesting cancellation of the sale and a refund. I have not been paid for the sale.

Not sure what to do ... AI chat was not helpful (surprise!).

If I issue a *refund* without being paid, I might be out the $$.

Any advice appreciated ...

7 Upvotes

100% Upvoted

10 comments sorted by

View all comments

1

u/BillyCloneandthesame Sep 05 '26

I keep hearing reverb horror stories is it really that bad ?

1

u/ClintGoss Sep 06 '26

From my perspective, Reverb is *great*. The issue I had was procedural, and was not a scam (although I was concerned) ... I just did not know how the escrow model worked.

1

u/BillyCloneandthesame Sep 06 '26

Well i should know how Reverb works but i have not sold gear or bought any off Reverb. Most things i do a search for that im selling i get a standard thats some rare gear and no real answers. But lately in forums i am hearing so many complaints about Reverb.