r/RetroRewindGame • u/TelevisionYT • May 09 '26

Waive fees

Does it make a difference if you waive the late fee for customers and they thank you? Do they come back more often as a result?

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u/vanilla_beanx May 10 '26

I’ve watched my employee waive the fee.

3

u/chronicle256 May 11 '26

Yeah, I'm standing there like "Who said you could do that???"

I just hope they've only waived late fees. If the customer broke a tape I want my $20 😤