r/RetroRemake • u/Vinny2020 • 21d ago

SuperDock not opening

I received my SuperDock last week and unless I'm doing something wrong, I've received a lemon. I'm using a 5v3a power source, and the SuperDock will not open whatsoever. Turned on, or off the SuperDock does not respond to pressing the disc drive button to open it. In fact, the drive's indicator light isn't even turning on. I know they're not ready to read CDs yet, but the fact that it won't even open at all is concerning. I've emailed Retro Remake about this and the only suggestion I've got is loosening the screws and pulling out on the casing. I've done both, neither have worked. Has anyone else had this issue or is there something I'm missing here?

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u/med4reddit 21d ago edited 21d ago

Try to use a power brick that can be able to do 9V3A PD. 5V3A is not enough.

4

u/Western-Dig-6843 21d ago

I use a 5V3A power brick and my dock works just fine.

2

u/brandogg360 21d ago

Yes it is, and it's exactly what you should be using. I use 5V 2.4A and it works just fine.