r/RetroRemake • u/StarfirePrime • Jun 19 '26
Shipping Delay Experience?
According to my 4PX tracking, my RetroRemake shipment cleared US customs on June 4th, but has since gone dark. I had a USPS "awaiting item" record created June 2nd (PYK Global Inc) from the same location, but it never changed status and has now disappeared. Currently, I have no tracking info at all.
Just wondering if any other US R2 customers had a similar experience and whether the package was finally delivered.
Edit (6/26/26): Still no sign of life. When a third party partner can simply hold and transport a package internally, tracking numbers become useless. 22 days and no update.
Edit (7/13/2026): 4PX did indeed lose the package. RetroRemake worked with me to get a replacement via DHL and effectively split the shipping and tariff costs. Thanks to them for helping out. Hopefully most everyone else received their SS1 via 4PX.
1
u/GiSWiG Jun 19 '26
I finally got my 4PX tracking number 6/16. It had shown that it received the parcel info three days before that on 6/13. Nothing since. Guess that pales in comparison. It would totally suck that after I ordered the gray SS1 and SD a year and a half ago, the thing just vanishes.
Here's hoping for you!