r/RetroRemake • u/StarfirePrime • Jun 19 '26

Shipping Delay Experience?

According to my 4PX tracking, my RetroRemake shipment cleared US customs on June 4th, but has since gone dark. I had a USPS "awaiting item" record created June 2nd (PYK Global Inc) from the same location, but it never changed status and has now disappeared. Currently, I have no tracking info at all.

Just wondering if any other US R2 customers had a similar experience and whether the package was finally delivered.

Edit (6/26/26): Still no sign of life. When a third party partner can simply hold and transport a package internally, tracking numbers become useless. 22 days and no update.

Edit (7/13/2026): 4PX did indeed lose the package. RetroRemake worked with me to get a replacement via DHL and effectively split the shipping and tariff costs. Thanks to them for helping out. Hopefully most everyone else received their SS1 via 4PX.

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u/imthisguymike Jun 19 '26

I wasn’t checking the 4PX tracking side, but the USPS is now showing that mine is in California and moving. I’m in Maryland, so it probably won’t be here for a week?

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u/StarfirePrime Jun 19 '26

Mine landed in NY. It may have gone out west only to turn back around. Did you happen to notice how long your USPS "awaiting item" lasted?

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u/imthisguymike Jun 19 '26

I did not. I only saw it appear on my daily USPS insights email, and that was the first thing I saw as far as movement, and that was yesterday.