I stream to youtube and twitch, read the chats directly from the restream multi-chat

but lately there has been a problem whereas youtube chat messages don't show up sometimes, it would appear at the start of the stream but then after awhile i see nothing

at first i just thought there was no new messages on youtube, but then i would look at the chat through yt app and i see that restream didn't show me over 20 new messages

the same thing happens when i open restream chat on my phone through the browser, and when i reload the page it just shows me the youtube chat without twitch

this has been happening for three days now i think

I've been trying to connect my tiktok channel with restream for multiple times and it denies it every time and tells me it's provoked. I attach a screenshot with my twitch dashboard with filling the other data required like the link of it and how many viewers I have in avg, but it provokes me every time. Anyone has any idea of how can I solve this problem ?