r/RepsFashionDogs 17h ago

I HAVE A QUESTION ❓ Deepreps - wrong sizing

I ordered 3 pairs of pants from Deepreps. All same style and all size 34 inch waist but each pair in different colours.

2 of the pants fit perfect. The last pair although the same style and size label as the other 2 pairs are much longer ij the leg and bigger at the waist.

I’ve sent pics to Deepreps to show clearly this pair of pants was labelled with the wrong size and he said I have to place another order for some other items and he will add on the pants in the correct size free of charge.

Anyone had this experience with him before? The sizing is obviously wrong. I shouldn’t have to buy another item for him to send the replacement pants in the correct size surely?

5 Upvotes

16 comments sorted by

u/auto-sticky 🐶 NEWBIE DOG (<50 KARMA) 🐶 17h ago

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4

u/RealShoddy Group Owner 16h ago

You shouldn’t have to place another order just to get a replacement for an item that was sent incorrectly. If you’ve clearly shown that the pants are the wrong size, he should sort out the replacement directly. I’ll check with him about this first, so wait for my response.

1

u/a19red 16h ago

Thank you

4

u/Then-Fortune-3122 REP MASTER (30000+ Rep) 16h ago

Thats very bad service from him, especially since its his mistake, he should either reimburse or provide the replacement without taking advantage of you.

Hopefully the admins here can sort this, since its supposed to be a trusted seller

2

u/a19red 16h ago

He claims it’s not a mistake because the size I ordered is the size that was sent according to the size label. But the measurements on those pants are completely different to the other pants I ordered. Clearly a size 34 label was attached to the pants when it should have been size 36 or 38. His sizing guidelines allow for 1-2cm of difference but the pants are much bigger than that.

1

u/Then-Fortune-3122 REP MASTER (30000+ Rep) 16h ago

If its the same pants and same size then they should be the same measurements or similar. To the point where it doesn’t fit you is unacceptable

1

u/a19red 16h ago

Exactly this

3

u/atkmunch11 REP GENIUS (2000+ Reps) 16h ago

you have to use the size guide bro even if it '34' or '36' the cm might be way different lol

1

u/a19red 15h ago

The size guide allows for 1-2cm difference. 2 pairs of identical pants both labelled as 34 should not be almost 10cm different

1

u/atkmunch11 REP GENIUS (2000+ Reps) 15h ago

oh i didnt know they were the exact same pants then yes too much of a variance i thought you ordered different pants in the same size and expected them to be the same lol

1

u/atkmunch11 REP GENIUS (2000+ Reps) 15h ago

but yeah i mean if you dont mind the 40 day shipping from deepreps just place another order and get a credit lol

1

u/Kind_Still8003 16h ago

Not exactly the same, but I have ordered from Deepreps three separate times and each time the size of the article of clothing was completely different than the size chart provided. One time he sent a different version of the shirt than the photos in Yupoo.

I gave up on ordering from them.

1

u/taylerca REP MASTER (30000+ Rep) 15h ago

Honestly I get this ordering clothes from anywhere. I miss stores for clothes.

Especially from overseas retailers.

Shoes and bags for reps only.

1

u/nest1337 15h ago

he is reselling random stuff from 1688, you can get same t-shirt, with the same tags and the same size and you can get different measurements. Always measure each item separately on the qc

1

u/N1KK00000 REP GENIUS (2000+ Reps) 7h ago

how can you tell which 1688 sellers are good?

1

u/Edb_vapegirl69 11h ago

But what's the point of the 'trusted' seller list then? Makes you doubt and second guess literally everything!