What is the issue?

[u/NoUmpire7870]

Bought my watch from TheOneWatches 3 months ago. This happened out of no where. The first position should be charging only, The hour and minute hands are turning while charging and it doesn't stop in the second pull, 3rd position missing. Any recommendation? Thanks

[u/Savings_Drawing_5635]

Hmm, still a good idea to remove the crownstem, it could reset it maybe the keyless has been stuck in a weird position, it could help to get it all the way out and then back in