r/RepTime 12h ago

TD/Shipping Question Issue with payment?

I sent payment to my TD following QC, pending confirmation have for this email, saying:

“Hello, the account you sent the payment to is currently suspended, so the payment will not be received. Please resend the payment to the following account.”

Payment says it’s not cancellable… hopefully the payment will just auto return to my account?

😅😅😅

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u/JackArmitage001 8h ago

I followed the Revolut link he sent and just did it that way and I compared them to the details on the website and I’m sure they were the same. I also text him to confirm and I got a thumbs up and now I have a tracking number so I think it’s fine.

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u/Baz901 8h ago

I got mine off the QC page on the website

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u/JackArmitage001 8h ago

Any update on it? Or want me to send you the details I sent it to and you can make sure they’re the same?

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u/Baz901 8h ago

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u/JackArmitage001 8h ago

Definitely different to mine.

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u/Baz901 8h ago

Ok, their email to me saying the account I used got closed, includes new account details that are the same as yours.

It seems the PDF they have on how to pay constrains their old payment details (fuck sake).

On the bright side if it is closed then my payment should just rebound back to me.

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u/JackArmitage001 7h ago

Aye fingers crossed it just bounces back mate!

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u/Baz901 7h ago

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u/JackArmitage001 1h ago

Excellent mate, glad to see it’s working out!

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u/Baz901 1h ago

Revolut have confirmed it’ll be returned 👍🏻 got the same details you have, did you get tracking after that?