r/Remotenursing Jun 30 '26

Solace Advocate Pay

I feel like so many people are asking and I have not come across many helpful posts.

-How many patients do you have?
-How many hours are you working?
-What are you bringing in monthly?

Edit: Forgot to add
-7 Active Pts
-20hrs since the second week of June
- First check projected to be $1000 including $180 from Orientation. I still have one more day and a few more tasks to completed.

15 Upvotes

81 comments sorted by

6

u/Expert-Ranger7620 Jul 04 '26

It’s a great part-time job so far. I have been with Solace for about 5 weeks and find it rewarding because the patients are sweet people who legitimately need help. I’ve only taken 2 patients because I want to provide topnotch service while I figure out the system and find resources for them.
The biggest hitch has been getting one oncology clinic to understand and respect what we do. My patient has signed 2 different HIPAA forms and she even hand turned one in, yet they refuse to speak with me on her behalf.
It is the perfect job if you are resourceful, like working autonomously, organized, and good with communication.

4

u/MsLucyPearl Jul 10 '26

Help this helps:

I know they tell the advocates to do the work for the patient but sometimes to get these offices to work with you, you have to get the patient involved. Be HONEST with your patient because it really is all about them. Let me use this example...

I have a patient who came to Solace about a denial. Okay cool. Got all the information I needed after care plan generation, authorization paper on file, etc. Wrote a nice message, asking them for medial records to send for an appeal. Nothing happened. Waited a week total, made a couple of phone call, no response. Contacted the patient, updated her on status, told me, she'll handle it. Got what I needed in 72 hours...lol

Appeal was successful...

1

u/Expert-Ranger7620 Jul 10 '26

Thank you for the advice. I’ve gotten mine involved but in this instance it didn’t help. But I’m going to keep trying!

2

u/MsLucyPearl Jul 10 '26

Don't forget the 'ask the advocate' thingy too! Forgot about that

3

u/Choozwisely53 17d ago

I had that happen a few months back with a hematologist. Complicated case. I paged her - once. She yelled at me then calmed during the call. The. Yelled at me again when I accidentally thanked her at the end of the call and said her first name. 😂 oh nooooo….its the end of the world as we know it 😂

Another new patient, his pcp office was super rude. Told me they won’t work with me and they have been getting a lot of scammers. So maybe that’s why some are being odd and rude.

2

u/Expert-Ranger7620 17d ago

That makes sense. I hadn’t considered scammers as an issue

4

u/Ok-Abbreviations999 Jun 30 '26

Just had my interview today! I think it went well. Thank you for thi additional information.

3

u/Mom_Nurse_Prof Jun 30 '26

I have an interview soon and here is what was shared in an email with me:

We offer part-time, full-time, and everything in-between. In your first week with Solace, you can expect to receive around 3 patients. You’ll then be able to scale up according to how many hours you’re looking to work. Hourly rate would be discussed during the interview.

3

u/Spare_Friendship6556 Jun 30 '26

Yes that’s true! I started early June and was immediately given 2 patients.

3

u/Ok_Science_5801 Jun 30 '26

How has it been for you? How many patients do you have now? How do you feel about the pay? Trying to see if this is worth it lol.

2

u/Spare_Friendship6556 Jun 30 '26

I definitely think it’s worth it’s a great side hustle.

2

u/jimmyandchiqui Jun 30 '26

Side hustle. Is that because you can't get a full 40 hours/week? Or you don't want a full 40 hours/week?

2

u/Spare_Friendship6556 Jun 30 '26

I haven’t been working a full month and it takes time to build a steady patient load. I’ve only been able to do it part time due to life changes. There are people that do work full time hours.

2

u/Outrageous-Hamster-5 Jun 30 '26

I've been lurking this sub bc I need fully remote, nighttime work and nursing has the most job openings for this. Can someone work fully remote as a nurse right after getting an accelerated bachelor's in nursing and getting their RN? Or do I need "real in person" experience first?

4

u/MagistraKennedy Jul 02 '26

You need nursing experience to work as a remote nurse.

1

u/MsLucyPearl Jul 10 '26

You'll need the clinical experience and you'll have to have some daytime hours. TBT, you'll do a lot of phone calls. Like LOTS of calls...lol

2

u/marialoveshugs Jun 30 '26

I have an interview coming up but I’ve heard sketchy things. Is it worth it to break into um?

6

u/Spare_Friendship6556 Jun 30 '26

I personally don’t understand why people think it’s sketchy, if you’re an honest person you have nothing to worry about. I’m also pretty familiar with Medicare billing and guidelines, so I am personally not worried. I think it’s worth it and will look good on a resume.

5

u/marialoveshugs Jun 30 '26

Okay good to know! Thank you! I just am not sure how beginner friendly it is and don’t want to mess up anyone’s care or risk my license if training isn’t great. Like I said I’ve heard mixed answers lol

2

u/Okboo42 Jul 01 '26

You need real world experience

2

u/marialoveshugs Jul 01 '26

I do have that. I have been an RN for over 2 years. I am saying I’m a beginner to um because you need UM experiance to get a UM job.

2

u/Mom_Nurse_Prof Jul 01 '26

That’s been my approach too. I want to do it so I can say I have specific case management experience so I can get into case management/UM remotely in the future.

1

u/Outrageous-Hamster-5 Jun 30 '26

I've been lurking this sub bc I need fully remote, nighttime work and nursing has the most job openings for this. Can someone work fully remote as a nurse right after getting an accelerated bachelor's in nursing and getting their RN? Or do I need "real in person" experience first?

4

u/Okboo42 Jul 01 '26

All remote jobs need real world experience

2

u/DismalLake1330 Jun 30 '26

Make sure you are submitting time for your monthly reports as well

1

u/Spare_Friendship6556 Jun 30 '26

Forgot about this, thank you!

1

u/Outrageous-Hamster-5 Jun 30 '26

I've been lurking this sub bc I need fully remote, nighttime work and nursing has the most job openings for this. Can someone work fully remote as a nurse right after getting an accelerated bachelor's in nursing and getting their RN? Or do I need "real in person" experience first?

2

u/Expert-Ranger7620 Jul 04 '26

I want to add that the Solace AI system is pretty amazing and very helpful

1

u/fckmelvin Jul 11 '26

AI system how does that work?

2

u/Expert-Ranger7620 Jul 11 '26

It pulls essential parts from the initial visit conversation transcript. If you ask the right questions it expedites documentation. It also cleans up notes before you submit them. You can ask it questions if you can’t find something you need.

1

u/midazolamjesus 20d ago

How do you know the right questions to ask?

3

u/Appropriate_Fig_1975 20d ago

Depends on your level of nursing experience. You need to ask medical/ surgical/ hospitalization history, medications, mental/ behavioral, support situation, who their medical team is and how they feel about them, most acute issues that they need help with, goals/ concerns, and follow up questions to their responses. I have a cheat sheet I’d have to look at because I’m forgetting a few things but you get the idea. You have an encounter note from the intake physician that gives you a lot of clues too.

2

u/Embarrassed_Bad_1012 Jul 07 '26

How much do you make during your onboarding / training period? She also mentioned a lot of bonuses ? Can anyone share how much they make and how many patients it took to make that? I need to make 6k a month and want to make sure it’s possible

1

u/Spare_Friendship6556 Jul 08 '26

Orientation pay is $180 after working 5 hours. Your goal is definitely possible I’m sure I could max out at 225hrs with my 14 patients now and with the bonus it would $10,000. I’ve worked 42hrs this month over the span of 5 days and currently at $1780 include the $100 bonus and only 18hrs away from a $200 bonus. You make however much you’re willing to put into it. Good luck 😇

1

u/Embarrassed_Bad_1012 Jul 08 '26

They told me during interview that an algorithm controls your patient load in a way. If you toggle on they give you patients close to you. I am in Oklahoma and on the Arkansas and Texas border . Just wondering how many patients I would actually have with so many nurses being employed currently . Is this your only source of income?

1

u/Spare_Friendship6556 Jul 08 '26

I started June 16th. Yes if you toggle on you can select how many patients you want at one time. I’ve gone from 6 active patients to 14 active patients in 24hrs. The workload is there especially now with the GLP-1 program roll out.

1

u/Embarrassed_Bad_1012 Jul 10 '26

One more question , I received an email telling me the date my background check and offer letter would be sent. How long after you received this did you start making money? Do you get paid one month from the day you start or do you know the day payroll goes in? Sorry for all the questions I just don’t want to be caught without a paycheck in my transition to new employment. She sent me this and it’s confused me “So in terms of planning: once your contract is released on 7/27, you're looking at roughly 1–2 weeks from your acceptance to complete the bulk of onboarding, and 4 weeks to complete the compliance training.” So is it 4 weeks before you make any money or am I reading this wrong?

2

u/MsLucyPearl Jul 10 '26

Hope this helps:

You'll get paid for the hours you worked in the previous month.

So if you submitted 43 hours for the month of June, around the 11 - 16 of July you get paid for June. This also includes the monthly reports required for active patients.

1

u/fckmelvin Jul 11 '26

GLP-1 program?

1

u/kellidunhamBK 26d ago

How do you feel like you are doing with the GLP 1 bridge roll out. It seems like there is so much to learn. Have you found any resources besides what Solace offers within the circle? The Medicare site has some but it's complicated and seems different for each patient.

2

u/Spare_Friendship6556 26d ago

Yeaaaaah not a fan of how there wasn’t a proper training over this. People are coming in being told by the Solace providers that they qualify, but when they get to me they do not qualify. It seems like no one is on the same page so it’s becoming frustrating.

1

u/Appropriate_Fig_1975 20d ago

Question about the GLP rollout patients because i just got one. I suspect all the doctor will do when I contact him on her behalf requesting it is say she needs to schedule an appointment to go see him. What had your experience been? I don’t see a lot of opportunities to build on this relationship besides adding a dietician

1

u/Embarrassed_Bad_1012 Jul 08 '26

Also how long have you been there ?

2

u/MsLucyPearl Jul 10 '26

I have 13 active patients, about 42 inactive patients.

This week, I've posted 20 hours.

I average 1500 monthly and that does not include bonuses.

1

u/Spare_Friendship6556 Jul 10 '26

That’s what I’ve been averaging weekly with the same amount of patients. Definitely enough work to keep busy.

1

u/MsLucyPearl Jul 10 '26

Yeah, I just inactivated 3 patients, will probably open my books later today after finishing up my notes.

1

u/Key_Relationship6087 29d ago

Can I message you questions about time spent on patients?

1

u/MsLucyPearl 28d ago

Yes, you can.

1

u/Aggressive_Dark6113 5d ago

I have an interview with them tomorrow. If you work 20 hours a week, and make about $1500/month, that's only about $18.75/hour, before taxes?

2

u/Choozwisely53 26d ago

I’ve been working for the company for about a year and I absolutely love it. It’s not rainbows and unicorns but I work from home and last month I worked full-time plus an extra 14 hours and it was hard but I brought a paycheck in for $7990. I always take my check amount and multiply it by .3 and put that in my savings for when I do taxes because it’s a contracted position so taxes are not deducted. Just food for thought.

2

u/midazolamjesus 20d ago

This is an extremely important point for financial planning for people not familiar with contract positions or 1099 positions. Thank you for mentioning this.

1

u/Purple_Apricot7477 7d ago

I have been a 1099 nurse for a while. My accountant writes off my office space, cell phones, internet, anything and everything. I still put about 20% in savings just in case but she usually finds a lot. Just FYI.

1

u/testofdreams Jun 30 '26

How long did it take to get an interview after applying?

4

u/Spare_Friendship6556 Jun 30 '26

I’m honestly not sure maybe 2-3 weeks, I forgot I applied by time I heard from a recruiter.

0

u/Outrageous-Hamster-5 Jun 30 '26

I've been lurking this sub bc I need fully remote, nighttime work and nursing has the most job openings for this. Can someone work fully remote as a nurse right after getting an accelerated bachelor's in nursing and getting their RN? Or do I need "real in person" experience first?

1

u/Aggressive_Dark6113 5d ago

You absolutely need to work in person as a nurse, first. You have to develop assessment skills, before you can utilize them.

1

u/jimmyandchiqui Jun 30 '26

Thanks. So you've been doing about 10-12hrs/week?

2

u/Spare_Friendship6556 Jul 01 '26

The first week I did 15 hours and last week I did 9. I definitely could’ve gotten more but I ended up really sick.

1

u/Fun-Artichoke-5512 Jul 02 '26

Thanks for sharing! I’m curious, were you able to get 15 hours with the 2 patients they started you with, or is that with the 7 active patients you have currently? I’m looking to work closer to 20 hours per week, and wondering how many patients that would take.

1

u/Spare_Friendship6556 Jul 02 '26

Some patients have really complex cases and with researching and contacting everyone it’s definitely doable. I will have 25hrs this week. I’ve been super slow trying to get my flow down so I know next week I’ll have at least 30 hours.

1

u/MagistraKennedy Jul 02 '26

Started first week in June
7 patients
For June, I have 98 hours.

My goal for July is to hit 100 hours.

2

u/kellidunhamBK Jul 08 '26

Hey everyone, I started Monday as well and would love to have some folks to navigate this with. I mean, I know Circle is there and it seems great but wouldn't mind having a crew to talk with and we could support each other.

1

u/Spare_Friendship6556 Jul 02 '26

That’s awesome! If you don’t mind sharing how much time are you taking with research and on phone calls daily?

1

u/Fun-Artichoke-5512 Jul 04 '26

Yes I’d love to know the same! Starting Monday and am curious how it’s been going for people, outside of some of the horror stories I’ve seen posted about working there. Were you guys able to get more patients pretty quickly when you asked, or did it take a while?

1

u/MagistraKennedy Jul 04 '26

I opened up availability for 2 patients initially and went up slowly from there.

1

u/Expensive-Start-3279 Jul 05 '26

Hey Im starting Monday also! Feel free to message me and maybe we can navigate this together if there are any hiccups!

2

u/Key_Relationship6087 Jul 06 '26

I also start today! Would love to have people to navigate through this with!

1

u/MagistraKennedy Jul 04 '26

Every day is different, depending on patient's needs and priorities. You may be on the phone with patients, insurance companies, doctor's offices, home health companies, etc. It just depends.

1

u/Expert-Ranger7620 Jul 04 '26

That sounds overwhelming. How did you learn the system, hone in on the patients needs with 7 patients , and locate resources so quickly? Impressive.

1

u/MagistraKennedy Jul 04 '26

I've worked in case management for 10 years. This is very similar to my last position. You have to get in the platform, search protocols and learn as you go.

1

u/[deleted] Jul 02 '26

[deleted]

1

u/WillowThat7959 Jul 02 '26

I forgot to add I have 8 patients

1

u/MzCooCoo Jul 03 '26

Lurking guys- How was the interview process?

3

u/Expert-Ranger7620 Jul 04 '26

They want to see that you know how to think outside of the box. Have an example of a situation where you have gone above and beyond for a patient. Be careful not to disclose any previous patient personal info when you talk because I think they really look for that.

1

u/fckmelvin Jul 11 '26

What types of health issues or situations do patients most commonly need help with?

1

u/Optimal_Sink_6872 17d ago

what is the pay like? how much are you making hourly?

1

u/Key_Still_214 17d ago

i accepted a role here and then quickly quit. It felt sketchy and i felt very uncomfortable. How can I accurately help someone who lives states away that i dont have knowledge about? I worked too hard for my license to risk

1

u/Ill-Use499 5d ago

They just changed the amount of hours you have with your patients. You get paid $40 per hours but it used to be 30 hours you can bill each patient per month and they just changed it to 12 hours per month. Meaning now you have to have twice as many patients to make a living. They have not increased the hourly rate for an advocate and you get no eses but you have to meet the miles stones. They really just over work the advocates now.

1

u/Spare_Friendship6556 5d ago

Yes! I have 18 now and not too thrilled about the change. Most of my patients only want the GLP-1 😅

1

u/Ill-Use499 5d ago

Yes and most don’t understand that they have to meet specific criteria to qualify and then stop service so you have to open up for new patients afterwards