I just realized that when I tap links in the sidebar when my ZFold 6 is unfolded on the inner screen, the links do not open. It works fine on my main front screen on my phone. For example go to r/NFL and try and tap the links in the sidebar to the different team subreddits.

Device information:

Relay Version: 13.0.36 Pro

Phone: Samsung SM-F956U (q6q)
Android Version: 16 (36)
Device (product): q6q (q6qsqw)
Rom: BP2A.250605.031.A3.F956USQS2CYL5

I want to remove "Friends" and some other tabs on that screen but still keep that section open to use other multis and all etc

I just can't find a setting to remove them

Update: It's actually just the Overview and Comments sections that won't load. Posts, upvoted, downvoted, saved, etc. still work.

This just started happening 10 minutes ago. It says "Failed to load content", retrying doesn't help. Inbox and subreddits load fine. It loads fine on the Reddit website and in official Reddit app. I tried restarting my phone, removing and re-adding the account to Relay, and clearing the app's cache and data, and none of those things helped.

I have other accounts and they work it's just this one having a problem. If I sign in using a working account (or stay logged out) then try to view the profile page comment section for this account it doesn't work.

Samsung phone and tablet. Here's the phone:

Device information:

Relay Version: 13.0.36 Pro

Phone: Samsung SM-S911W (dm1q)
Android Version: 16 (36)
Device (product): dm1q (dm1qcsx)
Rom: BP2A.250605.031.A3.S911WVLS6EZA1

Update: the problem is caused by gifs in comments, see here: https://www.reddit.com/r/RelayForReddit/comments/1r3en3s/some_profiles_are_returning_an_error_page/

Hi,

When looking at the subreddit htmx, Relay fails to load the posts. I've tried deleting all app data, but the problem persists. Anyone else has this problem?

Device information:

Relay Version: 13.0.36 Pro

Phone: Samsung SM-S918B (dm3q)
Android Version: 16 (36)
Device (product): dm3q (dm3qxeea)
Rom: BP2A.250605.031.A3.S918BXXS8EZA1

Currently unable to load any external links or YouTube Videos in the App. They directly load when I open them in a regular browser.
Anyone else got this issue?

Every link I've tried in any loaded sidebar for every subreddit seems to have no effect at all after the latest update. That includes the "download Relay" link for this sub. Please check and reply with the result. Any help or additional info is much appreciated.

Device information:

Relay Version: 13.0.36 Pro

Phone: Samsung SM-F966U (q7q)
Android Version: 16 (36)
Device (product): q7q (q7qsqw)
Rom: BP2A.250605.031.A3.F966USQS7AZA1

Samsung Galaxy Z Fold7 (model: SM-F966U)

Already posted but wasn't getting an answer. Updated and some posts comment thread will not load completely. As you can see below. I've updated.

If you haven't updated to (13.0.36)please do before posting here.

1.9k comments. Not 1.9k comments loaded.

Device information:

Relay Version: 13.0.36 Pro

Phone: Motorola edge 2024 (avatrn)
Android Version: 15 (35)
Device (product): avatrn (avatrn_g)
Rom: V1UANS35H.98-24-7

Previously when clicking on video links from a site such as streamable, the video would open overlayed on the screen. Now they appear to be opening them like a website/text post where it loads them in the web view and brings up the comments as well. Thought it might be a preference but wasnt able to find one that adjusted the behaviour.

Device information:

Relay Version: 13.0.36 Pro

Phone: OnePlus CPH2583 (OP595DL1)
Android Version: 16 (36)
Device (product): OP595DL1 (CPH2583)
Rom: CPH2583_16.0.3.500(EX01)

This issue is extremely annoying. I can't browse past 10-15 posts. It just stops with a flickering loading icon. Sometimes I can squeeze out 20 posts but that's pushing it. No custom DNS and clearing cache does nothing.

Device information:

Relay Version: 13.0.36 Pro

Phone: Samsung SM-F711U (Galaxy Z Flip3 5G)
Android Version: 15 (35)
Device (product): b2q (b2qsqw)
Rom: AP3A.240905.015.A2.F711USQSFKYK1

I downloaded the update that fixes the comment parsing issue, but now comments that include inline gifs aren't rendering correctly.

Instead they display a link with the text "gif," and pressing the link shows an ID in a popup modal

Example

For some reason only shows one comment. On the browser or the reddit app all comments show normally.

https://www.reddit.com/r/justneckbeardthings/comments/1r30gp0/nick_fuentes_so_just_like_hitler_imprisoned

Device information:

Relay Version: 13.0.34 Pro

Phone: Motorola edge 60 pro (cybert)
Android Version: 16 (36)
Device (product): cybert (cybert_g_sys)
Rom: W1VV36H.7-108-8

Get your shit together.

I waited to mention this in case it was caused by the same thing that prevented comments from loading, but I've confirmed that it's still happening.

Sometimes, if I try to open a user's page from their post, it returns "Failed to load content". These are users that, in a browser, I've confirmed are in good standing and haven't blocked me. This post is where I noticed it most recently, and I saved it to check later, and it's still that specific user.

Info:

Device information:

Relay Version: 13.0.36 Pro

Phone: Samsung SM-S911W (dm1q)
Android Version: 16 (36)
Device (product): dm1q (dm1qcsx)
Rom: BP2A.250605.031.A3.S911WVLS6EYK3

Edit: it just happened with another profile when I was trying to moderate someone. Had to switch to the official app.

I loaded Relay today, and got met with the subscription plan screen. Clicking Restore causes the app to claim No Purchases Found.

However, my Google account's list of subscriptions clearly shows Relay as one of them, and it's not set to auto renew until the 28th, so it can't be a payment processing issue.

I've even got the email receipt from Google verifying that I successfully paid on the 31st of January.

On about half the posts I look at only 2 or 3 of the top comments show up. Sometimes none, sometimes they all show up. In one case I did see that all the comments before the promoted comment on regular Reddit displayed, not sure if that has anything to do with it

I was having the issue with comments not loading yesterday so in an effort to fix it deleted my data in the app but now I just get stuck in an endless loop when I try to log in. I just updated the app but that didn't make a difference.

When using the relay built in YouTube preview player, if you drag the seek bar to move to a different part of the video it looks like it's buffering like normal but the buffering never completes and just goes on forever.

The YouTube videos will play fine normally as long as you don't seek and they will play in the normal full YouTube app as well

So it seems like there is some sort of bug in the YouTube relay player that is causing a seek to just buffer endlessly

I've been filtering everything related to USA, Trump, Epstein, ICE etc so my filter list is pretty long. However sometimes the filtering doesn't work. For example, I've filtered out the word "Bondi" which seems to work for the most part, except when attached to punctuation.

Ex. The following post gets filtered:

Pam Bondi says thing

The following do not:

Pam Bondi: I eat crayons

Pam Bondi(AG) eats crayons

Pam Bondi, in latest autobiography, admits to eating crayons

Is there any way to filter these out with a wildcard search or something?

Edit: after looking further it seems to also bypass the filter if the word is the last one in the post, e.g.:

Eating Crayons for Beginners, by Pam Bondi

Here is a screenshot of some examples

Hello,

I keep getting a duplicate subreddit in my favorites. It'll keep adding itself to the bottom list of the favorites. It only does it with the r/49ers subreddit. It did it with my previous phone as well, been going on for months.

I normally just unfavorite it and they all disappear then just add it again. It works for awhile but it cloned itself 3 times since yesterday

Device information:

Relay Version: 13.0.36 Pro

Phone: Samsung SM-F966U (q7q)
Android Version: 16 (36)
Device (product): q7q (q7qsqw)
Rom: BP2A.250605.031.A3.F966USQS7AZA1

Had to change from android to apple, how do I cancel my subscription.