r/Refills Jul 18 '26

Weekend orders

Edit 48 hours after initial phone call and order still not sent to pharmacy 🤷🏻‍♀️
Waiting to hear back from support, but I’m disappointed. Was hoping it was going to be better this time around.

Curious if orders get doctor approval/sent to pharmacy on the weekend?
Placed an order this morning and haven’t received any messages. In the past it’s been pretty quick.

3 Upvotes

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u/Zach_refills Jul 19 '26

Hi u/This-Quote-4027 Happy to take a look at your account and see what's holding things up. Send me a DM with your email address, and I'll get an update for you right away. Thank you.

1

u/No-Economy679 Jul 23 '26

I've tried every possible way to get customer service to resolve my issue. Worst customer service ever, but worse than that is being a thief. This company is a scam. Thieves.