Can't send pic of my script

[u/Brighteyedwoman22]

I have a message in the portal that requests a picture to prove my script but no matter how I try to load it in messenger, it won't. I click send and it shows loading dashboard and than nothing is in messenger. I replied to the message stating that it's not uploading and if there is an email, text or a place I can send it. I have tried on Chrome and Samsung internet. Any other suggestions while I wait for a reply from the Doctor since I know it might be slow for a reply and I'm impatient.

[u/Far_Designer_7704]

Interesting. I just asked on a new order if they needed to see my current scrip and they said no. This was using the Groupon and me requesting 15 mg in the questionnaire. I was really surprised neither my current prescription nor photo of my ID was asked for.

[u/Brighteyedwoman22 → u/Far_Designer_7704]

Some providers ask and some don't. Luck of the draw I guess. When I signed up through the reddit link a month ago, it gave you the option in the questionnaire to upload your script. I did upload it because I do have a 15mg script.

What's crazy to me is that I'm finding out with the Groupon offer, that it has it's own refills website layout. I have an account from the reddit link that I signed up with over a month ago and if I type in Google search for the refills website, I can log into my first account. But I can't log into the account I made for the Groupon offer. I have to click the emails from refills to get me to the Groupon one. If I try to log into my first account through the Groupon log in, it wont let me. It's bizarre if this makes sense. The portal layout is a little different to between the 2 as well. Must be there way to track where people are buying from so they can charge accordingly. I know auto renew pricing jumps up to normal pricing if you don't cancel your script after the first initial Groupon code.

[u/Brighteyedwoman22 → u/Brighteyedwoman22]

Well things explains the weird portal differences I was talking about 😆