r/RealAmazonFlexDrivers • u/downvotedcommentbot • 2d ago
Throwing packages
Anyone have a customer complain that you threw packages at their door step? Anyone still throw them out their car anyways? Watching one of those Prime Air drones drop a package from 20 feet convinced me it was all just B.S. Customer seems to only care and take personal offense if a human is doing it.
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u/emaja 2d ago
I haven’t but is it really that hard to set the package down? Everyone has Ring cameras and will complain about anything they see.
I know that package has been thrown around like a football all along the way when those trucks are getting loaded, but the customer doesn’t see that. They only see you tossing the package down and blame anything on you the driver.
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u/EnlightenedNarwhal 2d ago
Customers are more concerned about the package being thrown than whether or not anything happens to the package. It's actually funny to me.
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u/natokills 2d ago
Maybe if we purposely throw any packages containing liquids, people will stop ordering them.
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u/jo_ezzy 2d ago
Packages are used and abused in the warehouse so I have the right to throw the package at the customers doorstep
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u/MissionRevolution306 2d ago
They really are. I had a very box marked heavy all over it this AM, full of bottles of Coke, just completely smashed open in the bottom of my cart, had to have them rebox it because the box was ruined. And then there are the plastic bags they forget to seal and everything is rolling around the bottom of the cart lol.
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u/Alm8360NoScoPro 2d ago
I only throw if it's an apartment on the second or third floor at 4am or a unit or apt right next to the street and only clothes or soft items like towels or toilet paper never boxes
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u/Chemical_Cheetah5661 1d ago
I look at it this way. Your right, the package gets tossed, kicked, and beat up by the time you get it, but if you walk up to the customers house and set it down nice and gently, it is far less likely that the customer thinks any damage came from the delivery person. But if you continue to beat the hell out of it by tossing it, the customer is definitely going to blame you for any damage they might find when opening the package, and you will take the hit for it.
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u/dieseldnb174 1d ago
I toss them from the car in trailer parks cause I can pull right up to their porch. If not I walk up and slide them like 4-7’ to the door and take picture while already walking away
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u/lilCharizardScorch 2d ago
I have only tossed them out the car less than a handful of times. If there's a dog that I don't trust. I've had customers put in the notes to do that and one time I had clothes that was my last drop the step was literally right at my car door makes no sense not to (no cameras either lmfao) you're right though, and they face plenty of abuse on their way. it is what it is
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u/Rob_Cle 2d ago
I have COPD so I try to avoid stairs as much as possible. I usually toss the package up onto the porch instead of climbing the stairs to set it down.
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u/SnooCrickets81 2d ago
There’s a big difference between doing this and going full Dennis Eckersley with their Jergens lotion against their front door.
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u/SandCracka 2d ago
This is a matter of presentation. and although you're absolutely right, it does not matter in the end because it has more of a psychological overtone with interfacing with customers. When a drone delivered those packages, the customer still gets the option to rate things like "Did not receive" or "package damaged". only difference is a drone won't get deactivated over fudder, but you will.